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The November 2007 Issue of Connections Magazine

November 1, 2007 Peter Lyle DeHaan

The November 2007 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • November 2007 issue of Connections MagazineVoIP: What’s In It for Me?
  • VoIP Case Study: The JCF Story
  • VoIP in Action
  • From the Publisher: A Moment of Clarity
  • Mind Your Business: The Value of EBITDA
  • Cashing Out Your Hidden Business Assets
  • ATA Convention ICE Cools the Arizona Desert
  • What Is Telemanagement?
  • The CAM-X 2007 Call Centre Award of Distinction
  • The CAM-X 2007 Award of Excellence
  • Attention-Catching Customer Service Depends on People
  • The Road to an All IP Telephony Network Is Paved with SS7

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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