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The November 2003 Issue of Connections Magazine

November 1, 2003 Peter Lyle DeHaan

The November 2003 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • November 2003 issue of Connections MagazineBackup Power Systems
  • Backup Power Vendors
  • Battery Recycling
  • Crisis and Conflict Communication for Managers
  • Do You Have a Plan For Your Employees?
  • From the Publisher: Dude – I’m Getting a Dell
  • The Five Terrible Lies about Selling
  • How Good Are You at Customer Service?
  • Is Your Training Covering the Essentials?
  • Power Glossary
  • Simon Says: Don’t Editorialize
  • TAS Tips: Buyer Beware

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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