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The November 2002 Issue of Connections Magazine

November 1, 2002 Peter Lyle DeHaan

The November 2002 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • November 2002 issue of Connections MagazineDealing with Change
  • E & O Insurance Case Study: Dealing with Subcontractors
  • From the Publisher: A Milestone
  • Ensure Success with Effective Outbound Script Writing
  • GLTSA 2002 Annual Convention
  • Health Reimbursement Arrangements – HRA
  • An Interview with Tedd Smith
  • TAS Tips: Lien Searches
  • Managing a Small Call Center
  • Outbound Telemarketing Systems
  • Scripting for Outbound Telemarketing
  • The Dollars and Sense of Tax Planning
  • Top 10 Entrepreneurial Errors

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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