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The May/June 2018 Issue of Connections Magazine

May 3, 2018 Peter Lyle DeHaan

The May/June 2018 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • May/June 2018 Connections MagazineStay One Step Ahead of Your Customers
  • Call Center Technology History
  • Communicating with Your Customers
  • From the Publisher: Be Careful What You Say
  • Vendor Profile: American Tel-A-Systems
  • Ask Kathy: Why Telemarketing Programs Fail, Part Three
  • Do You Need a 24/7 Contact Center Vendor?
  • How to Ensure That Your VoIP-Based Call Center Is Always Online
  • Top Workplace Best Practices for Contact Centers
  • What You Should Know Before Making Your Next Call Center Headset Purchase

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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