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The May 2009 Issue of Connections Magazine

May 1, 2009 Peter Lyle DeHaan

The May 2009 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • May 2009 issue of Connections MagazineHow Call Center Quality Differs from Manufacturing Quality Control
  • From the Publisher: A Tale of Two Calls
  • Strength in Numbers Fosters an Incredible ROI
  • Mind Your Business: The High and Low Road of VoIP
  • Retain and Motivate Your Millennial Workers
  • Using the Internet for Lead Generation and Lead Tracking
  • What About This Economy?
  • Delivering Customer Excellence
  • Don’t Get Lost in Translation
  • Multilingual Call Center Listing

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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