The May 2008 Issue of Connections Magazine, covering call centers and the teleservice industry
Read these articles online:
Pitfalls of Political Calling: The Challenges and the Myths- From the Publisher: Turning Green
- Mind Your Business: Charging a Holiday Fee
- The Secrets of St. Louis
- Enhanced Websites Use Text Chat
- The Next Level in Performance Management: Part 2 – Getting Quality Done Right
- Hosted PBX for Telemessaging Call Centers
- Call Center Listing: Multilingual Teleservice Call Centers
[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]