The May 2003 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

• Amendments to the Telemarketing Sales Rule
• Axon User Group Meeting Report
• Contact Management Software
• From the Publisher: How Can I Get More Sales?
• How HIPAA Affects You
• How to Manage More Creatively
• On-Call Scheduling Case Study
• On-Call Scheduling Software
• PIN Convention Coverage
• Prison Call Centers May Re-Launch in Canada
• TAS Tips: Non-Compete Agreements
• Vendor Profile: CadCom

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]