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The Mar/Apr 2014 Issue of Connections Magazine

March 1, 2014 Peter Lyle DeHaan

The March/April 2014 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • Mar/Apr 2014 issue of Connections MagazineDelivering Healthcare Customer Service Excellence
  • Nurse Triage Call Centers Can Provide Important Patient Data
  • From the Publisher: Don’t Make Extra Work for Your Agents
  • Outsource Call Center Listing: Healthcare Call Center Directory
  • Ask Kathy: A Career Path
  • Enterprise Servicing Goals for 2014
  • Vendor Profile: Amtelco’s Intelligent Series Version 4.1 Released
  • Highlights of the Future Call Center Summit
  • Excellent Gamification Examples: The Fun Theory

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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