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The March 2013 Issue of Connections Magazine

March 1, 2013 Peter Lyle DeHaan

The March 2013 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • March 2013 issue of Connections MagazineCloud-Service Considerations: Addressing the Pros and Cons
  • Cloud-Based Call Centers: What, Why, When, Where, and How
  • From the Publisher: Servicing Rewards Programs
  • Ask Kathy: Getting Past the Gatekeeper
  • Vendor Profile: Alston Tascom: A Vision of Today’s Reality
  • 2013 Contact Center/Back-Office Application Shopping
  • The Twelve Steps to Successful Telemarketing – Step Ten: Handling Objections, Part Two
  • Motivating Your Salesforce: Why Traditional Methods Don’t Work and What Does
  • Directory of US-Based Outsource Call Centers

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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