The March 2012 Issue of Connections Magazine, covering call centers and the teleservice industry
Read these articles online:
The Twelve Steps to Successful Telemarketing – Step Five: How to Generate Quality Leads- From the Publisher: Another Misguided Bill
- The Benefits of a Hosted IVR
- The Business Case for Virtual Interviewing
- Quality Redesign to Drive Business Success
- Contact Center Directory
[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]