The June 2008 Issue of Connections Magazine, covering call centers and the teleservice industry
Read these articles online:
A Disaster Recovery Solution- Another Use for SIP Trunking in the Call Center
- From the Publisher: The “Do-Not-Mail” Threat
- Why You Should Serve on a Board
- Mind Your Business: Retaining Staff During an Acquisition
- The Pros and Cons of Hosted Services
- All Names Are Not the Same
- Motivation and Judgment: More than Statistics
- Outsurce Call Center Listing
- ATA 2008 Washington Summit
- Understand What Customers Are Saying Regardless of Language
- Writing the Perfect Outbound Script
[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]