The June 2007 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

• What’s the Big Deal about Hosting?
• From the Publisher: Peter’s Law of Reciprocity
• Financial Benchmarking for Your Business
• Mind Your Business: Ensuring a Smooth Sales Process
• Is Your Call Center Ready for a Disaster?
• Planning for Disaster
• What Are Hosted Services?
• Redundancy Solutions Maximize Call Centers Uptime
• How to Find a Premier Search Firm

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]