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The June 2004 Issue of Connections Magazine

June 1, 2004 Peter Lyle DeHaan

The June 2004 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • June 2004 issue of Connections MagazinePeopleSoft Case Study: The Quest Consistency
  • It’s Not My Fault
  • It’s Time for a Monitoring Makeover
  • LCR and Disaster Recovery for Toll Free Numbers
  • Maximizing your Business: Business Improvement Groups
  • The Modern Voice Logger
  • The Nanosecond World of IM
  • From the Publisher: My Career in Broadcasting
  • The Six Touch Points of Communications
  • Uses of Voice Loggers
  • Voice Logging Considerations
  • Voice Logging: Luxury or Necessity?
  • VoIP Case Study: An Untapped Resource
  • Wireless Number Portability: The Compliance Conundrum

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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