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The Jul/Aug 2008 Issue of Connections Magazine

July 1, 2008 Peter Lyle DeHaan

The July/August 2008 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • Jul/Aug 2008 issue of Connections MagazineCall Scripting the Caller Experience
  • From the Publisher: We Can Do That
  • Mind Your Business: Planning for Retirement
  • Measurement, Reliability, and Validity
  • ATSI Exhibitor Profiles
  • ATSI Convention Recap
  • ATSI Call Center Award of Distinction
  • ATSI Award of Excellence
  • The Fatal Sales Presentation Trap

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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