The July/August 2008 Issue of Connections Magazine, covering call centers and the teleservice industry
Read these articles online:
Call Scripting the Caller Experience- From the Publisher: We Can Do That
- Mind Your Business: Planning for Retirement
- Measurement, Reliability, and Validity
- ATSI Exhibitor Profiles
- ATSI Convention Recap
- ATSI Call Center Award of Distinction
- ATSI Award of Excellence
- The Fatal Sales Presentation Trap
[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]