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The Jul/Aug 2005 Issue of Connections Magazine

July 1, 2005 Peter Lyle DeHaan

The July/August 2005 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • Jul/Aug 2005 issue of Connections MagazineFrom the Publisher: The Write Stuff
  • ATSI Convention Exhibitor Profiles
  • Appointment Setting and Event Registration Software
  • Evaluating Staffing Tradeoffs
  • Phone Phishing: Are your Agents Too Helpful?
  • Show Your Value to Build Client Base
  • Strategies to Negotiate Any Sale
  • Successful Call Center Utilization
  • Work Force Optimization for Small Call Centers
  • What’s Your Service Mentality IQ?

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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