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The December 2012 Issue of Connections Magazine

December 1, 2012 Peter DeHaan

The December 2012 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • The Connections Magazine Contact Center Buyers Guide
  • From the Publisher: Bad Policies Thwart Customer Service
  • Planning Is the Best Way to Minimize Disaster Impacts
  • The Future of the Call Center Industry
  • Everyone Wants to Improve, Yet Few Are Willing to Change

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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