The December 2010 Issue of Connections Magazine, covering call centers and the teleservice industry
Read these articles online:
- The 2011 Connections Magazine Contact Center Buyers Guide
- From the Publisher: Social Media: Opportunity or Distraction?
- Call Center Performance and Motivational Fit
- Call Centers Care Event in Central Florida
- CAM-X 2010 Call Centre Award of Distinction Winners
- CAM-X 2010 Award of Excellence Winners