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The December 2002 Issue of Connections Magazine

December 1, 2002 Peter DeHaan

The December 2002 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • December 2002 issue of Connections MagazineArea Code Overview
  • Buyers Guide (updated annually)
  • CAM-X Award of Excellence
  • CAM-X Call Centre Award of Distinction
  • E & O Insurance Case Study: Wrongful Death
  • From the Publisher: Shoot the Puck
  • Websites That Can Help You and Your Business
  • Legal Considerations of Voice Recording
  • Messaging Systems
  • Call Center Glossary
  • TUNe 2002 Annual Conference
  • Understanding Your Phone Bills: PICC Charges
  • WSTA 2002 Convention

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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