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The December 2002 Issue of Connections Magazine

December 1, 2002 Peter Lyle DeHaan

The December 2002 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • December 2002 issue of Connections MagazineArea Code Overview
  • Buyers Guide (updated annually)
  • CAM-X Award of Excellence
  • CAM-X Call Centre Award of Distinction
  • E & O Insurance Case Study: Wrongful Death
  • From the Publisher: Shoot the Puck
  • Websites That Can Help You and Your Business
  • Legal Considerations of Voice Recording
  • Messaging Systems
  • Call Center Glossary
  • TUNe 2002 Annual Conference
  • Understanding Your Phone Bills: PICC Charges
  • WSTA 2002 Convention

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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