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The April 2003 Issue of Connections Magazine

April 1, 2003 Peter Lyle DeHaan

The April 2003 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • April 2003 issue of Connections MagazineFrom the Publisher: Reputation, Referrals, and Credentials
  • Interview with Lori Jenkins: ATSI Convention Chair
  • It’s All About Credentials
  • Language Interpretation
  • NAEO Convention Coverage
  • TAS Tips: Valuation Fallacies
  • Travel Rules Change Again
  • The Trouble With Medical Messaging: Part 2
  • Understanding Your Phone Bill: Billing Increments and Minimums
  • Vendor Profile: Szeto Technologies (updated 2013)
  • What Does It Mean To Be A Bilingual Call Center?

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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Previous PostUnderstanding your Telephone Bill: Monthly Fees for Toll Free NumbersNext PostReputation, Referrals, and Credentials

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