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The April 2003 Issue of Connections Magazine

April 1, 2003 Peter DeHaan

The April 2003 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • April 2003 issue of Connections MagazineFrom the Publisher: Reputation, Referrals, and Credentials
  • Interview with Lori Jenkins: ATSI Convention Chair
  • It’s All About Credentials
  • Language Interpretation
  • NAEO Convention Coverage
  • TAS Tips: Valuation Fallacies
  • Travel Rules Change Again
  • The Trouble With Medical Messaging: Part 2
  • Understanding Your Phone Bill: Billing Increments and Minimums
  • Vendor Profile: Szeto Technologies (updated 2013)
  • What Does It Mean To Be A Bilingual Call Center?

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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