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Connections Magazine Articles for 2000

January 1, 2000 Peter Lyle DeHaan

Connections Magazine 2000 Article Index

  • A Holistic Approach to Unified Messaging
  • Industry Predictions for 2000 and Beyond
  • Moving Call Centers to the Internet
  • Vendors Talk of Tomorrow
  • Unified Messaging
  • Web-Enabled Applications Kick Off!
  • On-line Learning – The Future of Training
  • Penny Saved – CLEC Earned
  • The Human Side of Acquisitions
  • Using the Internet to Your Advantage – Part I
  • Voice Mail Applications Hit the Slopes!
  • Creating A Win-Win Relationship With Your Competition
  • Now That I’m Web-Enabled: How Do I Get Customers
  • The Case For Higher Prices
  • Today’s Customers are Tomorrow’s Opportunities
  • Using the Internet to Your Advantage – Part II
  • Conversion Part I – Time to Replace Your System?
  • Get Personal – Even When Not Face to Face
  • Increase Earnings Without Raising Rates
  • Looking for Good Employees?
  • Web Contact Centers – A Whole New Language
  • Are we getting paid for all that we do?
  • Conversion Part II – Cutting Over to the New System

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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