ATA Keynote Address—Globalization and the Ideal Customer Experience
The third and final keynote address that the 2008 ATA Convention & Expo was presented by David James, VP of insurance and wealth management for … Read more
The third and final keynote address that the 2008 ATA Convention & Expo was presented by David James, VP of insurance and wealth management for … Read more
At the 2008 ATA Convention and Expo, ATA CEO, Tim Searcy gave “The State of ATA” address, entitled “The Future of the Industry.” The ATA … Read more
The 2008 ATA Convention & Expo officially began yesterday with a golf outing, preliminary meetings, and an opening reception. This morning we were treated to … Read more
The second keynote address at the 2008 ATA Convention & Expo was Will Sowell, vice president of prepaid products at GE Money. The presentation had … Read more
Telescan has recently added two people to their growing staff. “The continued addition of our new employees displays Telescan’s striving dedication to improve our service … Read more
Amtelco opened its new media and training center named for its founder, William J. Curtin. The new William J. Curtin Media Center is designed to … Read more
Telescan released the latest Spectrum Messenger with its new user profile and SMS text messaging features. These software enhancements are available to all Telescan and … Read more
The Canadian DNCL (Do Not Call List) launched on September 30, 2008. “Although the new Canadian legislation is very similar to the US Do Not … Read more
The CAM-X Call Centre Awards of Distinction for 2008 are: AAMCOM, Redondo Beach, CAAnswer 1 Communications, Phoenix, AZAnswer Plus Inc., Toronto, ONDirect Line Teleresponse, Berkeley, … Read more
The third annual ATSI Owner’s Forum will be held January 12-14, 2009 at The Chaminade Conference Center in Santa Cruz, California. The agenda is designed … Read more