Mobile Marketing Opportunities
Surprisingly, mobile marketing is not proactively calling or texting mobile phones; rather, mobile marketing is primarily responsive in nature. So stated Mickey Alam Khan, editor … Read more
Surprisingly, mobile marketing is not proactively calling or texting mobile phones; rather, mobile marketing is primarily responsive in nature. So stated Mickey Alam Khan, editor … Read more
The Association of Teleservices International (ATSI) announced that Towne Answering Service has received the Gold 24/7 Call Center Certification Award for the second time. Towne … Read more
Startel Corporation announced that Ron Lee has joined Startel in the position of information developer. Ron brings to Startel strong expertise in producing and delivering … Read more
WW-Outsourcing International Services, Inc. had a prospective client who wanted an agent to do outbound warm calling. However, their Philippines office did not have a … Read more
The Association of TeleServices International (ATSI), an international trade association for entrepreneurs in the teleservices industry, recently contributed to the National Amtelco Equipment Owners (NAEO) … Read more
Startel announced that they have formalized an agreement with CenturiSoft to provide the new Startel Messenger. “The partnership with CenturiSoft provides us with the capability … Read more
Professional Teledata announced the supervisor coaching feature, available for all PInnacle systems. The supervisor coaching feature allows supervisors to talk to online PInnacle operators directly … Read more
ACT Teleservices, a division of AMAC Corporation, is the first to install an Amtelco XDS Technologies Voice over Internet Protocol (VoIP) Board in an operational … Read more
Congratulations go out to Amtelco’s Bill Curtin (Mr. “C”) on his induction into the 2008 CAM-X Hall of Fame. This presentation took place at the … Read more
OnviSource announced the rollout of OnviCord Explora, speech analytics software built on the latest phonetic audio search technology. Explora speech analytics solution is the newest … Read more