An Interview with ATSI President Tedd Smith
Connections Magazine: Tedd, congratulations on becoming president of ATSI (Association of TeleServices International). What are your plans for your tenure as president? Tedd Smith: Thanks, … Read more
Connections Magazine: Tedd, congratulations on becoming president of ATSI (Association of TeleServices International). What are your plans for your tenure as president? Tedd Smith: Thanks, … Read more
By Renee Hotte Yes, yet another acronym to remember. Employers hoping to curb the skyrocketing costs of health insurance by putting a speed bump in … Read more
Reported by Peter Lyle DeHaan The annual Great Lakes Telemessaging Services Association (GLTSA) convention was held September 16 – 18 at the elegant Amway Grand … Read more
By Peter Lyle DeHaan, PhD At the risk of appearing self-congratulatory, this issue marks my first anniversary at the helm of Connections Magazine. Normally, I … Read more
By Wayne Scaggs Effective script writing takes time and planning, but it is well worth the effort. Providing your agents with an effective script is … Read more
By Laura McCormick The following is a claim scenario involving teleservices companies, based on combining facts from actual claims made against the ATSI Professional Liability … Read more
By Steve Michaels As I’m sitting here writing my article for Connections Magazine, a redheaded woodpecker is not five feet from me on the windowsill, … Read more
By Steve Michaels This summer, our family and friends decided to float down one of the many beautiful rivers located here in Montana. It was … Read more
By Ron Beilin and Paul DelFino The business news over recent months has done much more than report the steep slide of the stock market. … Read more
By Steve Michaels The following is our first installment of an ongoing segment of real life transactions between buyers and sellers in the industry. Here … Read more