ATSI Convention Exhibitor Profiles

The following companies participated in the recent ATSI Convention and Expo.


Alston Tascom, Inc.
909-548-7300
www.alstontascom.com
With Alston Tascom’s hosted system, there is:

  • No system to purchase
  • No equipment room
  • No expensive UPS/generator
  • No service contracts
  • No maintenance contracts
  • No upgrade costs
  • No technician on payroll
  • Reduced or no office expense
  • No telephone service to order
  • Telephone cost is the actual usage (as low as 1.5 cents per minute)

Amtelco
800-356-9148
www.amtelco.com & callcenter.amtelco.com
Amtelco’s Infinity system supplies the advanced technology tools required to be successful, including:

  • Integrated voice processing and voicemail
  • ACD
  • Integrated switching
  • Integrated voice logging
  • Unified reports (common interface for all reports)
  • Single point of contact for 5 Star Service
  • No yearly software fee

CAM-X
800-896-1054
www.camx.ca
CAM-X represents members across North America who work together to share ideas, develop new tech­nologies, and network with their peers in order to continue the growth of their businesses as well as that of the industry.


CenturiSoft
949-459-8476
www.centuriSoft.com
CenturiSoft specializes in Unified Communications, an integrated email, fax, and voice system that can drastically reduce your communication expenses. By combining non-real-time services (voicemail, and messaging) with real-time (follow-me, call screening, bridging, conferencing, and ACD) in one package, they achieve flexibility in one system instead of multiple systems.


Copia International
800-689-8898
www.copia.com
Copia produces email, voice, and fax software. Copia software is used in the Amtelco Ultracom product.


Excel Specialisten
46-31-25-8490
XLScheduler is a call center scheduling package.


GlobalFone
646-428-0700
GlobalFone provides a complete telemessaging system, license-free, with an advanced feature set, SIP trunking, and remote agents.


Hays Affinity Solutions
202-263-4012
Hays Affinity Solutions provides insurance and risk manage­ment services.


Infiniti Resource Management
813-664-1664
www.irmpeo.com
Infiniti Resource Management is a Professional Employer Organization (PEO), providing off-site HR services:
Payroll and workers’ comp
Employee benefits
Employer liability management relief


Inmatrix, Inc.
804-545-0789
Inmatrix delivers modeling and stress testing to determine the financial impact of a company’s decisions.


OnviSource
800-537-1827
www.onvisource.com
The OnviCenter 6 product suite delivers automated workflow, unified agent desktop, record­ing, quality assurance, agent scheduling, tele-enterprise business applications, and optimized call handling.


Professional Teledata
800-344-9944
www.professionalteledata.com
Professional Teledata provides:
PI-2000: an order-entry platform
Pinnacle: a messaging and dispatching platform based on PI-2000
TBS (Total Billing Solutions): billing software


Startel Corporation
949-863-8722
Startel has provided reliable telemessaging services solutions for over twenty-eight years. The CMC and the CPS both utilize Microsoft Windows and SQL to provide an advanced, user-friendly system.


Szeto Technologies, Inc.
877-697-9368
www.szeto.ca
Szeto Technologies provides complete communication services that includes TAS, switching, messaging, paging, direct connect, and dispatch. Their Linux-based TAS system is a simple, smart, and cost-effective system that is customized to suit your business needs.


TASBiller
706-860-0868
www.TASBiller.com
TAS Biller is a popular billing and profitability program. User customizable invoices can be printed, faxed, or emailed. TASBiller is easy to use and imports billing data from all major systems.


TasWare
314-729-2100
Telephone answering software


Team SNUG
800-317-8529
TeamSNUG offers the Training Excellence series: “Agent Supervisor” and “Customer Service.”


Telescan LLC
314-426-7662
www.telescan.net
For over thirty years Telescan has provided equipment and software to the telemessaging industry. They have developed and patented products designed for two to 200 seats.


Unifund
513-489-8877 x139
Let Unifund get you started in the collection business.


Vacava, Inc.
507-365-8384
www.vacava.com
Vacava Customer Care is a contact center applica­tion for:

  • Customer services and help desk
  • Inbound inquiry and order entry
  • Outbound marketing and order entry

[From Connection Magazine Jul/Aug 2008]

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About Peter DeHaan

Wordsmith Peter DeHaan shares his passion for life and faith through words. Peter DeHaan’s website (http://peterdehaan.com) contains information and links to his blogs, newsletter, and social media pages. Peter DeHaan is the president of Peter DeHaan Publishing, Inc., (http://peterdehaanpublishing.com) the publisher and editor of Connections Magazine and AnswerStat, and editor of Article Weekly.