CAM-X 2010 Award of Excellence

For twenty-one years, CAM-X (The Canadian Call Management Association) has recognized call centers that have achieved and maintained excellence. This achievement puts them among the top call centers worldwide.  With increasing worldwide participation, the CAM-X Award of Excellence program is a “mystery caller” program that offers telemessaging call centers the opportunity to have their agents evaluated by an independent panel of judges over a six-month period.

Multiyear winners are recognized for their cumulative achievement of this recognition, a testament to their ongoing, consistent quality year after year. The 2010 CAM-X Award of Excellence honorees are:

Twenty-One Years:
Christie and Walther Communications, Ottawa, ON

Eighteen Years:
Re: Messaging Solutions Inc., Abbotsford, BC

Sixteen Years:
AnswerPlus, Hamilton, ON

Fifteen Years:
Teleconnect International, Wetaskiwin, AB

Fourteen Years:
Northern Communication Services Inc., Sudbury, North Bay, Timmins & Sault Ste. Marie, ON
PDL Contact Centres, Calgary, AB
T.A.S. Communications, Belleville, ON
Tele-Page, Montreal, QC

Thirteen Years:
Select Call Centre Inc., Edmonton, AB
Answer Plus, Toronto, ON
Connections Call Center, Squamish, BC

Twelve Years:
Extend Communications Inc., Brantford, ON

Eleven Years:
Select Communications Inc., Grande Prairie, AB
Alliance Wireless Communications, Kingston, ON

Ten Years:
Intercon Messaging Inc., Drayton Valley, AB

Eight Years:
Encore TeleSolutions, Barrie, ON
Central Communications, Welland, ON
Select Call Centre Inc., Calgary, AB
Select Call Centre Inc., Red Deer, AB

Seven Years:
Telelink Call Centre, St. John’s, NL

Six Years:
ACT Teleservices, Newington, CT
Extend Communications Inc., Cambridge, ON
Answer 365, Halifax, NS
Focus Telecommunications, Inc., Eldersburg, MD
Answer 1 Communications, Phoenix, AZ

Five Years:
On Call Centre Inc., Ottawa, ON
Appletree Answering Service, Inc., Portland, ME
Appletree Answering Service, Inc., Wilmington, DE
The Legacy Connection, Tuscaloosa, AL
Scotia Business Centre Limited, Bridgewater, NS
Keener Communications Inc., Glen Allen, VA
All Call Communications Inc. (Div of Extend Communications Inc.), Georgetown, ON
Directors’ Choice, St. John, NB
Direct Line TeleResponse, Berkeley, CA
TigerTel Richmond, Richmond, BC
TigerTel Oshawa, Oshawa, ON
Time Communications, White Bear Lake, MN
Answer Quick, Louisville, TN

Four Years:
Appletree Answering Service, Inc. – Ohio, Cincinnati, OH
Appletree Answering Service, Inc., Anaheim, CA
Appletree Answering Service, Inc. Pensacola, FL
JAM, Borehamwood
Tel-Excel Inc. Dba Billie Clarke’s Answering Service, San Diego, CA
Anser Services, Green Bay, WI

Three Years:
Call Experts, Charleston, SC
TigerTel Vancouver, Vancouver, BC
Always On Call Answering Service, LLC, Concord, NH
Appletree Answering Service, Inc., Houma, LA
AnswerOne, Brooklyn, NY
Main Line TeleCommunications, Aston, PA
Professional Communication Services, Longview, WA
Dexcomm, Carencro, LA
Alert Communications, Ventura, CA
MedCom Professional Services, Inc. Dba Keystone Answering Service, Allentown, PA
MedCom Professional Services, Inc. Dba Business Connect, New Holland , PA
MedCom Professional Services Incorporated, Levittown, PA

Two Years:
Tel-Us Call Center, Beverly Hills, CA
Appletree Answering Service, Inc., St. Louis, MO
Central Communications Corp., Riverside, CA

One Year:
Concorde Communications, Los Angeles, CA
TigerTel London, London, ON
Ambs Call Center, Jackson, MI
NTC Telephone Answering Service, Mercerville, NJ
AnswerPLus Montreal, Montreal, QC
TAS PAGE Communications, Peterborough, ON
Answer Center America, Chicago, IL
Mid-State Communications, Manchester, TN
Appletree Answering Service, Inc., Kansas City, MO
Appletree Answering Service, Inc., Sacramento, CA
Appletree Answering Service, Inc., Boston, MA
TigerTel Nanaimo, Nanaimo, BC
A Better Connection Inc., Gilbert, AZ

[From Connection Magazine December 2010]

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