Connections Magazine Sponsor List
As official sponsors of Connections Magazine, these industry-leading companies play a prime role in making Connections Magazine possible, providing this resource to qualified industry members at no cost.
We profusely thank these esteemed organizations and ask that you commend them for their ongoing support to Connections Magazine:
Amtelco is a supplier of communications applications and software solutions to call centers in all vertical markets, as well as system developers. They’re known for their innovative ideas, patents, integration capabilities, and call center solutions.
Amtelco is in call centers in all 50 of the United States and in more than 40 other countries either operating a solution locally or from their cloud-based infrastructure. Millions of telephone calls, text messages, and secure communications are instantly and accurately processed by Amtelco software throughout the world each day.
MAP Communications is a US-based and employee-owned virtual receptionist and live 24-hour answering service. MAP Communications has an experienced and compassionate team of receptionists and managers in the answering service and call center industry. They have their own in-house software and development team, which translates into maximum redundancy and greater flexibility in the services and features, which they can create for their customers on the fly.
Alston Tascom, Inc manufactures, sells, services, and hosts the Evolution System, an end-to-end contact center and telephone answering service communications solution. The Evolution System is offered as a premise-based (purchased) system or is available on a hosted basis.
Contact centers throughout the U.S. and Canada have relied on Alston Tascom since automated answering service systems were introduced in the early 1980s. By combining its reputation for quality, reliability, and customer service with advanced technology, Alston Tascom delivers the best of the past, present, and future.
OnviSource provides an ecosystem of affordable Workforce Optimization and Automation (WFO-A) solutions, offered to contact centers and enterprises as software products, SaaS, managed services, or business process outsourcing (BPO) services, which are collectively supported by a set of customer lifecycle assistance services that go beyond conventional customer support programs.
OnviSource demonstrates a strong focus on customer satisfaction and customer loyalty through dedicated customer-centric programs managed by a customer relation management (CRM) team of fully empowered employees. OnviSource is pioneering the call center WFO industry with its unique business model that offers both software and business process outsourcing solutions. The company continuously and incrementally develops competencies based on the “know-how” and best practices gained from its OnviServ BPO services and from managing its real world call centers division.
Professional Teledata provides software solutions to call centers around the world for transaction processing, inbound and outbound program design, billing management, and appointment reminder services. With headquarters located in Manchester, New Hampshire, the company services the telephone answering service and call center industries with the latest technology.
Professional Teledata is not so small that they can’t be responsive to client needs and not too big that they can’t be flexible to adapt to industry demands. The majority of their staff comes from the answering service industry (and actually began their training in the field, regardless of their position now). They have a dedicated support team that understands the needs of their customers.
Since 1986, Szeto Technologies has been a supplier of call management equipment to call centers and TAS operations. Founded by Charles Szeto, a veteran in voice and data and telephone switching, Szeto continues to deliver best-value solutions and provide excellent customer services.
Both hardware configurations and software designs of Szeto products are customizable to suit customers’ needs. Szeto products include the Linux-based Call Linx TAS system and the web-based VMS4500 call center switch.
We have no more sponsorships available. If you are interested in being put on our waiting list for the next available slot and becoming an official sponsor of Connections Magazine, please contact Valerie at 866-668-6694 or firstname.lastname@example.org.