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Help Desk Software

Help Desk Software: Help desk software is designed to aid call center agents in providing technical customer support to callers.  It includes support mechanisms, such as FAQs (frequently asked questions), a problem resolution database, or decision tree software.  Communication can occur via phone call, email, or text chat.  Sometimes fax-on-demand systems are included or integrated with the help desk software.

VENDOR / CONTACT ADDRESS PHONE

Alston Tascom, Inc

   email

   view profile, news

13512 Vintage Place

Chino, CA  91710

909-548-7300

866-282-7266


Amtelco

   email, view profile, news

4800 Curtin Drive

McFarland, WI  53558

800-356-9148


Onvisource

     email

     view news, profile

1255 W 15th St Ste 620

Plano, TX, 75075

800-311-3025


Professional Teledata

   email

   view news, profile

175 Canal Street

Manchester, NH  03101

800-344-9944


Startel

     email

     view profile, news

16 Goodyear Ste # 125

Irvine, CA  92618-3760

949-863-8738

800-782-7835


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