VoIP Systems
and Hardware
VoIP Systems and Hardware: VoIP (Voice
over Internet Protocol) systems and hardware are used to connect call center systems to the Internet
to enable remote agents, accommodate a distributed workforce, interconnect
multiple sites, and make long distance calls. With VoIP, both the agent audio and station data to be
sent together over an Internet connection, allowing an agent
can work any where in the world that has an Internet connection.
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PHONE |
(also
see, VoIP Services)
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