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Mystery Calling Services
Mystery Calling Services: Mystery
calling is done my independent third parties to provide an unbiased assessment
of agent efficacy and overall call center quality.
Organizations that offer mystery calling services place blind test calls,
record and score the interaction, and provide detailed evaluations of the
strengths and weaknesses of a call center and its agents.
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You Can Be Listed Here! Call Valerie, 866-668-6694
for more information.
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