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Record/Play
Tek News
RPT Provides Secure VoIP Recording
(11/07)
California University of
Pennsylvania, California, PA had a serious problem with the security of voice
recordings made by methods used from traditional VoIP recorder suppliers for
confidential public safety conversations. With a “packet sniffer,” some
software, and a bit of technical expertise, VoIP conversations can be “listened
to” anywhere on the IP network. This includes detective conversations with a
witness, interrogations of hostile individuals, and radio transmissions, all of
which can be intercepted without the benefit of Federal or State wiretap court
orders.
Record/Play Tek (RPT) has
developed software and interface wiring to allow the secure recording of
conversation, as directed by the Public Safety Department of the College,
including the emission of the periodic fifteen-second “you are being recorded”
beep tones, heard by both parties to the conversation. RPT’s methodology is
independent of the brand of VoIP phone system and is applicable to
telemessaging, security, burglar alarm, office, and home recording.
Contact: Michael Stoll at
574-848-5233 for more information or visit
www.recordplaytek.com.
RPT
Announces 30th Anniversary (5/07)
Record/Play Tek, Inc. (RPT) announced their 30-year anniversary—that’s thirty
years of building voice-logging recorders from their Bristol, Indiana plant,
which gives RPT tremendous experience in the telemessaging market. Starting
with thousands of eight-channel reel-to-reel machines and progressing to
hundreds of two-channel cassette recorders and VHS recorders, the founders of
Record/Play Tek, Inc., Ed Krepps, Mike Stoll, and John Haines, have seen many
technological changes over the past three decades.
For more information about RPT (www.recordplaytek.com),
contact Michael Stoll at 574-848-5233, or
stoll@recordplaytek.com.
RPT
Announces Operating System Upgrades
(4/04)
RPT
announced that Windows 2000 and Windows XP Professional are now available for
all existing SCL 8900 logger hardware platforms as part of its factory upgrade
and maintenance program. According
to Danyel Casselman, technical associate, “RPT’s update program brings
Windows 2000 and Windows XP to logging platforms without the expense and
difficulty of a hardware replacement.” Additionally,
the upgrade can be accomplished by RPT at their Bristol IN manufacturing plant.
Free loaners are available. The
upgrade includes a free DVD-R burner, which allows an 80 cent DVD to store
records for 10 days worth of calls.
Call 574-848-5233 for more information or visit
www.recordplaytek.com
RPT
Announces Two New Offerings
(3/04)
Record/Play
Tek (RPT) announced an agent training program and warranty extension program.
The agent training program is designed to train new agents on the use
of the SCL 8900 Voice Logger. It
is specifically intended in those situations when those who were originally
trained have moved out of the call center.
Under this program, RPT will train new staff and answer technical
questions for an unlimited number of times within one year.
According to Michael Stoll, president of RPT, “This new program frees
management from the task of training new individuals on the RPT Voice Logger
every time a relocation occurs.”
Separate
from the technical assistance program, RPT also offers an extended warranty
program. It includes the Technical
Assistance feature, for life-long free upgrades and a guarantee to take care of a user’s voice logger regardless of the reason.
Call 574-848-5233 for more information or visit
www.recordplaytek.com
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