The FCC’s rulings and decisions often impact call centers and their operation. The following news release is from the Committee on Energy and Commerce, December 9, 2008:
Committee Releases Staff Report on Findings of FCC Investigation
Reps. John D. Dingell (D-MI), Chairman of the Committee on Energy and Commerce, and Bart Stupak (D-MI), Chairman of the Subcommittee on Oversight and Investigations, released a Committee on Energy and Commerce Majority Staff report detailing the findings of the Committee’s bipartisan investigation relating to the Federal Communications Commission (FCC).
“Our investigation confirmed a number of troubling allegations raised by individuals in and outside the FCC,” Stupak said. “The Committee staff report details some of the most egregious abuses of power, suppression of information and manipulation of data under Chairman Martin’s leadership. It is my hope that this report will serve as a roadmap for a fair, open and efficient FCC under new leadership in the next administration.”
“Any of these findings, individually, are cause for concern,” said Dingell. “Together, the findings suggest that, in recent years, the FCC has operated in a dysfunctional manner and Commission business has suffered as a result. It is my hope that the new FCC Chairman will find this report instructive and that it will prove useful in helping the Commission avoid making the same mistakes.”
The report, titled “Deception and Distrust: The Federal Communications Commission Under Chairman Kevin J. Martin,” is the culmination of a bipartisan investigation into the FCC’s regulatory processes and management practices that was formally launched on January 8, 2008.