PACE Midwest Chapter Adds New Board Member in Kansas City

The Midwest Chapter of the Professional Association for Customer Engagement (PACE) added Rebecca Carr to the chapter board. Rebecca is the director of financial services for MacFarlane Group, provider of outsourced Internet technology, operations, marketing, and back-office servicing. In her role on the Midwest Chapter board, Rebecca will be engaged with developing the Kansas City region and strengthening the educational and networking opportunities available to members throughout the greater KC area.

“To ensure maximum opportunities for engagement, it is vital to have a strong board of directors which represent the major cities in our region,” said Michael Thompson, president of the PACE Midwest Chapter. He continues, “We are fortunate to have Rebecca Carr join our board to ensure our chapter’s continued influence in the Kansas City region. With Rebecca’s skills and experience, we are excited about her contribution to our growth and expansion in 2014.”

Rebecca is an ardent supporter of the BPO and customer engagement industry. “I have passion for leadership and operational excellence,” Said Rebecca. “I look forward to working with the already successful Midwest Chapter to create new opportunities for networking, education and advocacy across our membership.”

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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