OnviSource Announces Expansion for BPO Services Division

OnviSource announced the expansion and acquisition of new contracts for its business process outsourcing services, OnviServ.  As a result, efforts to rapidly recruit and hire call center customer service and sales representatives to fulfill the required positions are under way in OnviSource’s Plano, Texas, and Enid, Oklahoma, facilities.

OnviSource estimates that forty-one new full-time and part-time call center positions will be added between the two locations over the next few months.  To accommodate the requirements, OnviSource is extending business hours to include nights and weekends.

OnviSource offers a professional environment to energetic individuals with a strong work ethic who would like to be part of a team committed to excellence in both internal and external customer relations.  Business process outsourcing services are supported by OnviSource’s own workforce optimization and automation products, training, and competency management programs, effective business process management, and a variety of employee recognition and career development programs.

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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