GLTSA Secures Jack Daly As Conference Speaker

The Great Lakes TeleServices Association (GLTSA) announced that Jack Daly or Professional Sales Coach, Incorporated, will be the premier speaker for GLTSA’s Fall Conference Oct 26-28, 2009.  “Our annual conference has come to be known as a national-wide success story,” said Jim Wagner of Wagner Communications, Danville, IL.  “Our plan to revive our Great Lakes Regional association has exceeded our expectations because we are not only drawing existing members, but last year 30% of our participants were from outside our membership area.”

“Jack Daly is by far one of the most powerful and informative speakers I personally have ever experienced.  I had the pleasure of first meeting Jack at the ATSI Owners Forum and after that day my entire world changed.  Jack inspired me and ACA to take an entirely new look at how our sales department was set-up,” said Michael McMillan, VP of Sales at Answer Center America of Chicago, IL.  “I was able to add 4 new sales people and turn Q1 into the largest grossing quarter ACA has ever seen.”

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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