Learn Contact Center Trends at the Future Call Center Summit

Customer Management IQ has finalized the agenda for The Future Call Center Summit, supported by leading customer-centric organizations such as Disney, Arby’s Restaurant Group, Best Buy, Cisco Systems, Travelzoo, HP, Marriott, Newell Rubbermaid and more. Executives from these organizations will discuss the future of contact centers in Orlando from January 21-24, 2014. An impressive list of top contact center solution providers has confirmed their involvement at the Summit.

In addition to an exhibit hall packed with the latest contact center technologies, part of the exhibit hall is reserved for the Innovation Theater, a new addition for 2014 to elevate the exhibit hall experience for attendees. The Innovation Theater will be a draw for exhibit hall guests with presentations delivered by Pitney Bowes, Loyalty One, and a handful of sponsors creating an intimate environment for innovative discussions.

With an agenda featuring top organizations in customer care and an exhibit hall full of intelligent solutions, The Future Call Center Summit provides the right balance for those looking to elevate their customer service strategies.

To register or learn about sponsorship opportunities, visit www.thefuturecallcentersummit.com or call 1-800-882-8684.

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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