|
Contact Center Compliance News
 Contact
Center Compliance (CCC) offers an array of "software as a service" products
that help contact centers reduce the complexity of complying with the
heavily regulated Federal and State telemarketing laws. Whether it is an
automated DNC filter linking a call center with sellers, on demand DNC
scrubbing integrated with a predictive dialer, tools for establishing
regulatory safe harbor practices or increasing the efficiency and protection
for a large enterprise with thousands of remote agents, CCC has a proven
solution to efficiently manage any of these compliance needs.
-
DNCScrub was created by the teleservice
industry for the teleservice industry
-
Over 50 years of teleservices experience
working for you
-
Secure, efficient and easy to use "Do Not
Call" compliance solutions
To learn
more, visit www.dnc.com,
email
sales@DNC.com, or call
866-362-5478.
Manzon to Head Contact
Center Compliance
(May 2011)
Contact Center Compliance Corporation announced that Rafael Manzon, former
American Teleservices Association director, has been appointed chief executive
officer (CEO).
Manzon is an internationally recognized industry leader who served on the
executive team of the nonprofit trade association (ATA) for over seven years.
He has a proven record of developing corporate strategies that improve market
share, visibility, and profitability for many contact center companies. “I am
honored to be joining the Contact Center Compliance team,” said Manzon.
Chairman Ron Allen said, “Rafael has had an impressive legacy of accomplishments
over the last decade. Our decision to bring him onboard reflects our commitment
to the continued growth of Contact Center Compliance as an industry leader.”
Allen also stated, “With the addition of Rafael, Contact Center Compliance will
continue to innovate new technology solutions that assist our clients in
successfully managing their compliance processes in a cost-effective manner.”
“Contact Center Compliance helps to make an entire industry more
consumer-friendly,” Manzon said. “Compliance should not be complicated, and I
am excited to do my part to make sure that our team focuses on making our
customer’s experience easy and pleasant while providing comprehensive
support.”
Top || More
News || Home Page
|
