Christopher Conway Named DialAmerica President and COO

DialAmerica, one of the nation’s largest teleservices companies, announced that Christopher Conway has been promoted from chief financial officer to president and chief operating officer. Arthur Conway has assumed the title of chairman and chief executive officer. In his new position, Chris is responsible for overseeing the day-to-day operations of DialAmerica and accelerating its growth path. He becomes the third generation of Conways leading the company that was founded by his grandfather, William J. Conway, in 1957.

“This promotion recognizes Chris’ achievements, as well as his clear understanding of today’s business environment,” said Art Conway. “While I am honored to have led DialAmerica for many years now and proud of our industry leadership, I feel this is the right moment to pass on the responsibility of overseeing the company.” Chris began his career at DialAmerica in 1993 and has worked across the organization to fully understand all aspects of the business.

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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