Center Partners Chooses to Standardize Solutions

Center Partners, a provider of contact center outsourced solutions within call center and eLearning, has named OnviSource its strategic partner and sole provider of call recording and quality monitoring solutions throughout its multi-location enterprise.

“As a trusted technical advisor and partner, OnviSource is forward looking in bringing new technologies with revenue-bearing features to us.  Thought leadership makes them a great strategic partner,” explained Michael Alden, Director of Information Technology at Center Partners. “More importantly, proven and affordable solutions, quick responsiveness and proactive issue resolution is what sets OnviSource apart from other vendors and why we chose to standardize on their platform.”

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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