ATA Midwest Chapter Meeting to Feature Joe Gilliam

ATA Midwest Chapter Meeting with Joe Gilliam

The Midwest Chapter of the American Teleservices Association (ATA) will host a daylong event titled “Cash: Positive Leadership in a Negative Environment.”  The May 14, 2009 event will be in Omaha, NE and is targeted to call center managers, supervisors, trainers, quality assurance personnel, and executive leadership.  The event is open for both members and non-members.

“Coach Joe was the number one rated speaker at the Fall 2008 ATA Convention in San Antonio.  He brings a super-charged energy to his audience.  It is exciting to bring Joe to speak at a Midwest chapter event,” noted Christine Haerich, Midwest chapter president.

The ATA is the only non-profit organization dedicated to the advancement of companies that utilize call centers as an integral channel of operations.  The Midwest Chapter is one of eleven ATA regional chapters in the United States with members from Nebraska, Iowa, Minnesota, Wisconsin, South Dakota, North Dakota, Kansas, and Missouri.

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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