|
Alston
Tascom News
Alston Tascom and Homisco Join Forces
(3/08)
Alston
Tascom Inc. and Homisco Inc. have merged. Homisco Inc. is a global
provider of software solutions, system integration, and Software as a Service (SaaS)
for markets that include education, financial, government, healthcare,
hospitality, legal, retail, wireline, and wireless carriers. Founded
in 1981, Homisco, based in Melrose, MA, is an established telecommunications
supplier of hardware and software solutions.
In 2002
Homisco acquired Braxtel, a provider of comprehensive customer contact
solutions that enable organizations to more easily, effectively, and
economically manage their customer interactions across multiple channels,
including phone, email, fax, and the Web. Braxtel's flagship product, Fluency
Communications Suite™, is the core element for the Tascom Evolution Digital
Switch.
Wayne Scaggs will remain president of Alston Tascom; he will retain a majority
stake in Alston Tascom and own stock in Homisco Inc. “We have been looking for
the opportunity to join with a company that understood the power of the
Evolution System,” said Scaggs. Ronald Contrado, president of Homisco Inc.,
concluded that this move is a natural fit for both companies.
Alston Tascom can be reached at 909-548-7300,
info@alstontascom.com, or
www.alstontascom.com; Homisco’s Web site is
www.homisco.com.
Alston
Tascom’s Hosted System Continues to Make Advances
(1/08)
Alston Tascom’s hosted Evolution system is now processing over 65,000 calls a
week. Six different companies subscribe to their hosted system, two of which
are inputting data. Subscribers include sites without offices and a site with
agents in different states. Alston Tascom’s hosted system allows teleservice
companies to be the experts in their operation and leave the technology Alston
Tascom.
Additionally, during the month of December, Alston Tascom signed up the seventh
company to enjoy the benefits of the hosted Evolution system. “We are growing,
and we’ve found a way for our customers to make more money with less headaches,”
said Alston Tascom’s Wayne Scaggs. “Another recent accomplishment has been to
connect agents in the Philippines to the hosted system to provide overflow and
backup agents for the companies using our hosted system. The agents can fill in
the gaps during the day or work the midnight shift. The hosted Evolution system
provides telemessaging services to anyone, anywhere, anytime with an adequate
broadband connection.”
For more information, call 866-282-7266 Wayne Scaggs at Alston Tascom or visit
www.alstontascom.com.
Drug
Free America
Thanks
Alston Tascom
(3/06)
Drug
Free America recently thanked Alston Tascom for its support of the play, The
Best Christmas Pageant Ever. Ms.
Lar’Juanette Williams, Director of Optasia Productions, said, “Your support
and generosity not only assisted us in internal communications, but gave us a
reason to present two additional public performances.
Without the support of Alston Tascom and others, Optasia Productions
Children’s Theater and Drug Free America, Inc. would not exist.
Also, your representative, Steve Mitchell, did a wonderful job playing
Reverend Hopkins. It is fantastic
that your support included allowing Steve to participate.”
The
Best Christmas Pageant Ever is a
modified play promoting a drug and alcohol free lifestyle.
The play depicts the drug and alcohol problem in children and teens and
the advantages of remaining drug free.
Drug
Free America, Inc. stated that this
was the best response they have had to any of their Knoxville, TN programs. “Our
message of a drug free America was presented in a fun and entertaining way to
young people and their parents. Alston
Tascom was instrumental in making this happen.”
For more information about Optasia
Productions and Drug Free America, call
865-973-4644. Reach Alston Tascom at
909-548-7300, info@alstontascom.com,
or www.alstontascom.com.
Alston
Tascom Releases Hosted Version of the Evolution System
(9/05)
At the 2005 ATSI convention in June, Alston Tascom released a hosted version of their
Evolution system, called Evolve. Evolve
provides a hosted telemessaging VoIP system for any number of workstations.
With Evolve, all a telemessaging call center needs is a PC and DSL
connection for each workstation.
What is not needed is paying
system equipment costs, monthly phone bills, system maintenance, service
agreements, and buying spare parts or finding someone to install the parts and
maintain the system. This makes
Evolve ideal for startups, an alternative to replacing an aging call
processing system, providing an easily and quickly scalable platform, or
implementing home based agents to replace a traditional centralized call
center. The host system is located
and maintained at Evolution headquarters in Chino, CA.
For more information, contact Wayne
Scaggs of Alston Tascom, Inc. at 909-548-7300,
wayne@alstontascom.com, or visit www.alstontascom.com.
Alston
Tascom Unveils Emergency Notification Application
(6/04)
Alston
Tascom announced its Alert
& Emergency Notification System (AENS), which can be hosted on Evolution systems or used as a stand-alone
product. This is a timely offering
with the post 9-11 security alerts. Every
city has an emergency alert officer. Fire
and police departments require emergency notification.
Oil refinery spills, bomb threats, school closures, and floods all
require community notification.
AENS
is a crucial component to any facility’s emergency and disaster plan.
It automates any manual
notification process using various communications media including telephone,
cell phones, text pagers, numeric/tone pagers, email, fax, and wireless
personal digital assistants. It
can deliver incident-specific information, qualify an individual’s
availability, and accept recipient feedback.
Comprehensive reporting is included.
AENS
provides facilities or organizations with a full featured notification system
including standard notification,
priority notification, and location
based notification. It also
features security levels, stop notification with recall, user-defined
number of retries, database encryption, system self test with notification,
system self-monitoring with notification, and heartbeat with notification
system.
For
more information, contact Alston Tascom at 909-548-7300 or visit www.alstontascom.com.
Top || More
News || Home Page
|
