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Teleservice Agency Listing
The
call centers in this listing go by various labels, such as Teleservice Agency,
Outsource Call Center, Telemessaging Company, or Telephone Answering Service.
Regardless of what they call themselves, all provide various phone
answering and call processing services. They
can customize their services to meet your needs, providing overflow coverage,
after hours support, or complete 24-7 call center services.
Some even provide service to other outsource call centers!
1-800 We Answer
545 8 Ave # 401
New York, NY 10018, USA
www.efls.com
Contact: Robert Porter, VP, at 212-868-1154 or rob@efls.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
35 year old state of the art answering
service and call center.
24-7 INtouch
219 Dufferin St Ste 14C
Toronto, ON M6K 3J1, Canada
www.24-7intouch.com
Contact: Jonathan Smith, Sales Manager, at 800-586-0790 or
jsmith@24-7intouch.com
Services: Inbound, Email, Text Chat, IVR
Multilingual: English, French, Spanish
Award winning multi-channel contact center outsourcer; specializing in
inbound call support, email, and live chat.
A Better Connection, Inc.
20 W Juniper Ave, Ste 103
Gilbert, AZ 85233, USA
www.abetterconnection.net
Contact: Marcy Hewlett,
President/CEO, at 480-635-8500 or
marcyh@abetterconnection.net.
Award winning and ATSI certified. Located in a “natural disaster free” zone
perfect for outsourcing.
A Live Answer, Inc
1755 Cumberland Dr
Harrisonburg, VA 22801, USA
www.aliveanswer.net
Contact: Rob Hudelson, Owner, at 866-561-4459 or
Rob@aliveanswer.net
Services: Inbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Bilingual 24-hour telephone answering service & live chat solutions provider
ABC Datacall LTD
ABC Centre, Military Rd, PO Box 139
Port-Louis, Mauritius
Contact: E. Fung, Director, at 230-217-4269 or
efabcg@intnet.mu
Services: Inbound, Outbound
Multilingual: English, French
24/7 Call Center
ACS
2828 North Haskell
Dallas, TX
75204, USA
www.acs-inc.com
Contact: Wayne Rowe, Director of Marketing & Sales, at 866-802-1365 or wayne.rowe@acs-inc.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Offers a wide variety of contact center
services.
ACT Teleservices
365 Willard Ave
Newington, CT 06111, USA
www.actteleservices.com
Contact: Elizabeth A Collins, Sales & Marketing Manager, at 800-933-6974 or
ecollins@actteleservices.com
Services: Inbound
ATSI Site Certified, ATSI Certified Operators and Supervisors, Award of
Excellence for six consecutive years
Advanced
Communications
203 N Main St
Baltimore, OH 45872, USA
http://www.geocities.com/advanced_comm/
Contact: Jayson Wickard, President, at 866-442-5050 or
AdvancedComm@Verizon.Net
Services:
Inbound
Advanced Communications operates 24/7 with
friendly agents and accurate, professional service.
Advanced
Data-Comm
301
Data Ct
Dubuque,
IA 52003, USA
www.advanced-data.com
Contact:
Michael Budde, Senior Sales VP, at 800-582-9501 or
ADC@advanced-data.com.
Services:
Inbound, Outbound, Email, and Text Chat; Multilingual (English, Spanish)
Award-winning,
24x7, Midwest teleservices agency.
Alpha
Telemarketing Inc
9
Germay Dr Ste 200
Wilmington,
DE 19804, USA
www.alphatelinc.com
Contact:
E. Darlene Rogers, President, at 302-658-8540 or edrogers@alphatelinc.com
Services:
Inbound, Outbound, Text Chat, and IVR; Multilingual (English, Spanish)
Alpine Access
1536 Cole Blvd, #350
Golden, CO 80401, USA
www.alpineaccess.com
Contact: Andrew Bosko, Senior VP of Sales and Marketing, at 720-559-4705 or
abosko@alpineaccess.com
Services: Inbound
Alpine Access provides customer
care solutions using home-based agents, exclusively.
Alta Resources
120 N Commercial St
Neenah, WI 54956, USA
www.altaresources.com
Contact: Pat Nicholson, Business Development, at 877-934-6377 or
insight@altaresources.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Specializes in integrated multi-channel contact center and inside sales
solutions to brands interested in building value with their consumers.
AmeriCall
1502 Tacoma Ave S
Tacoma, WA 98402, USA
www.americall.com
Contact: Scott Hager, President and GM, at
800-809-8835 or
shager@americall.com
Services:
Inbound, Outbound, Email, Text Chat, IVR, Multilingual
AmeriCall can
support Web Based Projects; Spanish/English bilingual.
American Inbound
1111 N Walnut St
Bloomington, IN 47404, USA
www.americaninbound.com
Contact: Jennifer Andrews,
Sales, at 800-322-6445 or
service@americaninbound.com
Services: Inbound, Outbound,
Email
American Inbound was founded in 1936 in Bloomington, Indiana near the
beautiful campus of Indiana University.
American
Mediconnect
3232 N Elston
Ave
Chicago, IL
60618, USA
www.mediconnect.com
Contact: Patrick Day, Business Development Representative, at 888-922-4003 or
pday@mediconnect.com
Services:
Inbound, Outbound, Email, Text Chat, IVR
Established
in 1985, your award winning healthcare communications partner 24/7/365.
Anexa Teleservices LLC
7 Lakeway Centre Ct Ste 201
Austin, TX 78734, USA
www.anexatel.com
Contact: Mark Renfroe, President, at 512-633-0933 or
mark.renfroe@anexatel.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: Spanish, English
Vertical Markets: Telecommunications, Insurance, Utilities
Anexa Teleservices is an outsourced bilingual call center based in
Hermosillo, Mexico specializing in the U.S. Hispanic market.
Anser Services
2761 Allied St
Green Bay, WI 54304, USA
www.anser.com
Contact:
Allan Fromm, President, at
800-723-0000 or
allan.f@anser.com
Services:
Inbound, Email, Text Chat, IVR
Provides a complete suite of teleservices
including inbound telemarketing, business and medical telephone answering, literature fulfillment, and catalog sales.
Anserve, Inc.
1250
Route # 23
Butler,
NJ 07405, USA
www.anserve.com
Contact:
Bob Ward, VP, at 973-838-2242 or
robert_ward@anserve.com
Services: Inbound, Outbound, IVR, Multilingual
Bilingual: English, Spanish
Vertical
Markets: Medical
Anserve provides telephone answering, order
taking, voice mail, paging, and appointment setting service. Founded in 1969,
and family owned.
Answer 1 Communications
PO Box 62763
Phoenix, AZ 85082-2763, USA
www.Answer1.com
Contact: Mary Jones at
800-408-3408 or
Mary@Answer1.com
Services: Inbound, Email, IVR
Multilingual: English, Spanish
Offering answering service,
appointment scheduling, remote receptionist, order taking, reservations,
technical support, and unified messaging.
Answer 1st Telemessaging
205 E Center
Duncanville, TX 75116, USA
www.answer1st.com
Contact:
Mary Mullins, Sales Rep, at
800-770-4194 or
sales@answer1st.com
Services:
Inbound
Provides 24/7 answering service and order entry.
 Answer
Center America Inc
5532 N
Broadway
Chicago, IL
60640, USA
www.goacanow.com
Contact: Sales Team at 800-270-7030 or
salesteam@goacanow.com
Spanish/English bilingual.
Answer Midwest Inc
307 Henry St Ste 207
Alton, IL 62002-6326, USA
www.answermidwest.com
Contact: Susan Hand, Customer Service
& Sales Manager, at 800-342-5550 or
susanh@answermidwest.com.
Services: Inbound, Outbound, Email
Provide outsourcing for small to
large businesses and professionals. Improving customer contact, service
response, order taking, appointment scheduling, and data gathering.
Answer Plus
8421 University Blvd Ste M
Des Moines, IA 50325, USA
www.ansplus.com
Contact:
Cathy McMahan, President, at
877-504-5100 or
cathy@ansplus.com
Services:
Inbound, Email, Text Chat, IVR
Provides teleservices specializing in inbound telemarketing, business and medical telephone answering, literature fulfillment, and catalog sales.
Answer Quick Telecommunications
7415 Town S Ave
Baton Rouge, LA 70808, USA
www.answerquick.com
Contact: Jerry Long, President/CEO, at 888-766-1111 or
jerry.long@answerquick.com
Services: Inbound, Outbound, Email, IVR
Multilingual: English, Español
Answering service providing inbound, outbound, voicemail, order
taking/processing, appointment scheduling, fund raising, and emergency services;
offers overflow, after hours, and 24/7 service.
Answer-All Secretarial Service, Inc.
7145 Lowell Blvd
Westminster, CO 80621, USA
www.answerall.com
Contact:
Lori Jenkins, Office Manager, at
303-428-7521 or
lori@answerall.com
Services:
Inbound, Email, IVR, Multilingual
Offers appointment scheduling, off-premise receptionist, and event scheduling.
Answering Service Care
777 S State Rd 7
Margate, FL 33068, USA
www.answeringservicecare.com
Contact: Stephen Shooster, Co-CEO, at 954-973-7300 or
Stephens@globalresponse.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, French
Vertical Markets: Catalog sales, Medical support services
Answering Service Care provides value to clients by giving the magic
ingredient of “care” to everything we do.
AnswerNet Network
2325 Maryland Rd Ste 210
Willow Grove, PA 19090, USA
www.answernet.com
Contact: Bob Keene, Business Development Executive, at 866-239-3404 or
bob.keene@answernet.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, French
Sixty call centers with over 2300 seats within USA and Canada. Basic
teleservices thru custom BPO and CRM services.
AnswerPlus Inc.
122 Hughson St S
Hamilton, ON, L8N 2B2, Canada
www.answerplus.ca
Contact: Barbara Bradbury, Vice President, at
905-522-4737 or
barbara@pasword.com
Services: Inbound, Outbound, Email,
IVR
Multilingual: English, French
Vertical Markets: Real Estate, HVAC,
Home Health Care, Property Management
AnswerPlus is a 24/7 call center
specializing in emergency response and real estate applications for over 40
years.
Anupam Infoserve Solution Private Limited
28 Bhairava Towers, Ansari Street,
Coimbatore Tamil Nadu, 641 009, India
www.anupaminfoserve.com
Contact: T S Vaikuntam, CEO, at +919894607061 or
tsv@anupaminfoserve.com
Services: Inbound, Outbound
Has a dedicated team of 35 experienced agents that can be scaled up to 100
seats.
Appletree Answering Service
1521 Concord Pike, Ste 202
Wilmington, DE 19803, USA
www.appletreeanswers.com
Contact: Chris Marshall, Sales Director, at 302-656-0630 or
sales@appletreeanswers.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
Can assist with any call center project with offices across the US and Puerto
Rico.
Arise Virtual Solutions, Inc.
3450 Lakeside Dr, Ste 620
Miramar, FL 33027, USA
www.arise.com
Contact: Luis Gerena, VP of Business Development, at 954-392-2617 or
lgerena@arise.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, Portuguese, & French
Arise (formerly Willow CSN) provides flexible, outsourced virtual call center
solutions.
ARO - Call Center Solutions
3100 Broadway
Kansas City, MO 64111, USA
www.callcenteroptions.com
Contact: Joe Gearon, Director of Sales and Marketing, at 866-587-8555 or
joseph.gearon@callcenteroptions.com
Services: Inbound, Outbound, Email,
Text Chat, IVR
Multilingual: English, Spanish
Vertical Markets: Insurance Health
Care, Financial Services,
Our business model is based on a
unique framework of a distributed workforce. Some call it virtual, others may
call it remote. We keep it simple and call it a work-at-home model.
arvato services, Inc.
235 King St E
Kitchener, ON N2G 2K8, Canada
www.arvatousa.com
Contact: Silke Beckmann, at
519-772-8508 or Silke.Beckmann@arvatousa.com.
Services:
Inbound, Outbound, Email, Text Chat, IVR
Vertical Markets: Travel and Tourism
CRM provider with global footprint and integrated
value chain direct marketing and supply chain management. Key services:
tech support, loyalty, and retention services.
Associated Call Centers
1723 Woodbourne Rd Ste B-130
Levittown, PA 19057, USA
www.inboundacc.com
Contact: Dennis O'Hara, President, 800-610-5262 or
dohara@inboundacc.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
We have been managing inbound and outbound campaigns for over 15 years. We
can support your program with additional agents or work set up a large network.
Atento
Services
Banpro Altamira, 1 1/2 C West, #91
Managua,
Nicaragua
www.atentoservices.com
Contact:
Cindy Hernandez, Administrator, at 888-339-6699 or info@atentoservices.com
Services:
Inbound, Outbound, Email, and Text Chat;
Multilingual: English, Spanish, Portuguese
Atento Services is an offshore bilingual call center outsourcing and
investment start-up incubation services provider.
B2B-Advise
Cristobal de Mendoza # 214 P-4E
Santa Cruz, Bolivia
www.b2b-advise.com
Contact: Bill Brun, President, at 591 760 67250 or
admin@b2b-advise.com.
Services: Inbound, Outbound, Email
Multilingual: English, Spanish
Inbound and outbound calls, email processing, translation, interpreter and
secretary services.
Bay Area Message Network LLC
248 S Cedar St
Kalkaska, MI 49646, USA
www.bayareamessagenetwork.com
Services: Inbound
Contact: John Wheeler, Owner, at 231-995-4800 or
bamnone@yahoo.com.
Vertical Markets: Medical, Oil & Gas, Heat & Cooling
Telephone Answering service, established in 1995.
Bell Industries
8888 Keystone Crossing
Indianapolis, IN 46240, USA
www.belltechlogix.com
Contact: Feliza Irvin, VP Business Development, at 720-935-0410 or
firvin@bellind.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Delivering cost-effective offshore and onshore outbound, inbound, and back
office contact center solutions.
Beryl Infosol Pvt
Ltd
339/2, Senior Plaza, 4th Floor,
Gurgoan
Gurgoan, Haryana, 122001, India
www.berylinfosol.com
Contact: Ajay Kumar at 987-316-4433 or
ajay@berylinfosol.com
Services: Outbound, Email, Text Chat,
IVR
50 dedicated
dialing seats with back-office support
Blackjag ITeS
Panjim, Goa, 403001, India
www.blackjagites.com
Contact: Shehan Chris Menezes, President & CEO, at +919970056737 or
smenezes@blackjag.in
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Portuguese
Blackjag is an established business process outsourcing company, with
professionally qualified people delivering outsourcing solutions.
C4 Direct Solutions
555 SW 12th Ave Ste 210
Pompano Beach, FL 33069, USA
www.c4directsolutions.com
Contact: Kristina Heath, COO, at 678-213-3903 or
kristina@c4directsolutions.com
Services: Inbound, Outbound
Multilingual: English, Spanish
Handles inbound and outbound calls for TPV, quality control, first party
collections, and customer service
Call Centers India Inc
1200 Western Ave Ste 914
Seattle, WA 98101, USA
www.callcenterinindia.net
Contact: Sandeep Mehra, CEO, at 206-384-4669 or
sales@callcentersindia.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Call Centers India provides offshore contact center and BPO services.
Call Desk Inc
16100 NW Cornell Rd Ste 280
Beaverton, OR 97006, USA
www.CallDesk.com
Contact: George Mwangi, President, at 503-531-1323 or
george@calldesk.com
Services: Inbound, Email, Text Chat
Vertical Markets: Travel, Finance, Real Estate
Call Desk provides contact center services to companies in the automotive,
food, financial, hospitality, and retail industries.
CallPoint New Europe
100 Blvd Maria Luisa
Sofia, 1202, Bulgaria
www.callpoint-group.com
Contact: Xavier Marcenac, Director Business Development, at 00359-898-952800 or
xavier.marcenac@callpoint-group.com
Services: Inbound, Outbound, Email, IVR
Multilingual: German, French, English, Italian, Russian
Vertical Markets: Telecommunications, Financial
250 seats in Eastern Europe (Bulgaria, Romania); telesales, debt collection,
and multilingual market research.
CallStreamz
530 E Hunt Hwy Ste 103-216
Queen Creek, AZ 85234, USA
www.callstreamz.com
Contact: Kevin Hulen, Business Development, at 602-722-6342 or
kevin@callstreamz.com
Services: Inbound, Outbound, Email, Text Chat
Providing all types of customer contact.
Callzilla, LLC.
1150 NW 72nd Ave Ste 260
Miami, FL 33126, USA
www.callzilla.net
Contact:
Neal Topf, President, at
305-503-9069 or
ntopf@callzilla.net
Services:
Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Callzilla is a Spanish only near-shore contact center solutions provider
to US and European companies.
Capitol
Medical Answering Service
95 Sockanosset
Crossroad
Cranston, RI
02920, USA
www.capitolmedicalansweringservice.com
Contact: Louis
Shapiro, Managing Director, at 800-379-4511 or
louissshapiro@aol.com
Services:
Inbound, Outbound, Email
Over 50
years of exclusively answering for the medical community.
CityCallCenter ApS
Nr. Farimagsgade 33
Copenhagen K, 1364, Denmark
www.citycallcenter.dk
Contact: Pouline Andersen, CEO, at +45 33986000 or
info@citycallcenter.dk.
Services: Inbound
Multilingual: Danish, English, German, French, Spanish, Swedish, Norwegian.
Answering for Danish and foreign companies; located in the center of the city.
ClienTEL Plus Contact Center Solutions
408 Pitt St
Cornwall, ON K6J-3R2, Canada
www.clientelplus.com
Contact: Norman Landry, Operations Manager, at
888-468-9609 or
nlandry@cwcom.com
Services:
Inbound, Outbound, Email, IVR, Multilingual
B2B and B2C Internet-enabled contact center. Providing English and French customer sales and services for non-profit, religious, political, and commercial organizations.
The Clinton Group
4112 NW 22nd Dr
Gainesville, FL 32605, USA
www.theclintongroup.com/flashed
Contact: James D. Chamberlain, Business Development Manager, at 352-371-5888
x112 or
james@theclintongroup.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Inbound and outbound telemarketing outsourcing contact and campaign center
services
Comeback Servicepartner ApS
Bjergvangen 5D
Espergaerde, 3060, Denmark
www.comeback.dk
Contact: Karina Holm, Sales Manager, at +4549122200 or
info@comeback.dk
Services: Inbound, Email
Multilingual: Danish, English, German, Swedish
Offering answering service, appointment scheduling, remote receptionist,
order taking, reservations, and secretary services.
Communications Center Inc
PO Box 868
Franklin, PA 16323, USA
www.commctr.com
Contact: Heidi Black, General Manager, at 814-437-1049 or
hblack@commctr.com
Services: Inbound
We are a small hometown call center with a special focus on customer service.
Concorde Communications
3699 Wilshire Blvd # 850
Los Angeles, CA 90010, USA
www.concordecommunications.com
Contact: Keith Mitchell, Business Development, at 800-800-4411 or
sales@concordecommunications.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
Vertical Markets: Health Care, Medical Durable Goods, Transportation
Concorde is an award-winning provider of outsourced call center services.
The Connection
11351 Rupp Dr
Burnsville, MN 55337, USA
www.the-connection.com
800-883-5777
Contact: Erin Brooks, Sales & Marketing, at 952-948-5335 or
erin.brooks@the-connection.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Vertical Markets: Catalog, Direct marketing
Award-winning call center service provider; extensive experience in the
catalog and direct marketing industries.
Connections Call Centre
101-37710 2nd Ave
Squamish, BC V0N 3G0, Canada
www.connectionscallcenter.com
Contact: Lillian (Lil) Lyle, Owner, at 800-667-7588 or
connections@telus.net
Services: Inbound, Email, Multilingual
Offers outsourcing, order-entry, work alone programs, emergency response,
database management, virtual receptionist, and total answering service needs.
 Contact One Call Centers
818 W Miracle Mile
Tucson, AZ 85705, USA
www.wetakecalls.com
800-278-3347
Contact:
Shelly Corrough, Sales, at 800-278-3347 or
shelly@wetakecalls.com
Services: Inbound, Outbound, Email, Text, Chat, IVR
Multilingual: English, Spanish
24 hours a day, 7 days a week
call center services.
Convertec Business Solutions LLC
3846 Cedarblom St
Coeur D Alene, ID
83815, USA
www.convertecsolutions.com
Contact: Adam M. Johnson, CEO, at 888-745-4099 or
ajohnson@convertecsolutions.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Convertec is a provider of professional business services, from telemarketing
and inbound call center services and everything in between.
 Corporate Call Center, LLC
1400 Union Meeting Rd
Blue Bell, PA 19422, USA
www.corporatecallcenter.com
Contact: Cynthia Minuti, Director of Marketing, at 215-283-4233 or
cminuti@corporatecallcenter.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Inbound and outbound teleservices for customer care, member benefits, help
desk, database management, enrollment, order fulfillment, direct marketing, and
lead generation.
CRMI-Catalog Retail Marketing Int'l
76 Lakemont Rd
Newport, VT 05855, USA
www.crmi.cc
Contact: Steve Jenness, Director of NE
Region Operations, at 802-334-1000 or
sjenness@crmi.cc
Services:
Inbound, Email, Text Chat
Specializes in providing contact center services to catalog companies.
CSD
Contact Centers
102 North Krohn Place
Sioux Falls, SD 57103, USA
www.contactCSD.com
Contact: Char Gooding, Senior Sales Manager, at 605-367-0663 or cgooding@contactCSD.com
Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual
Provides customized customer care
solutions.
CTI
Jocfer Bldg (5th Fl) Commonwealth Ave
Quezon City, Philippines, 1110
www.cticrm.com
Contact: Jeffrey Benskin, VP Marketing, at 877-999-9284 x5150 or
jeffrey@cticrm.com
Services: Inbound, Outbound, Email
CTI (located in the Philippines) has been in business for over five years,
offering inbound, outbound, call overflow, and customer service.
Custom Response
Teleservices
19208 Sahler St
Elkhorn, NE 68022, USA
www.crtc.cc
Contact: Roger Price, Owner, at
402-203-5530 or roger.price@crtc.cc
Services: Inbound, Outbound
Vertical Market: Insurance sales
Customer
Direct LLC 714 Spirit 40 Park Dr
Chesterfield, MO 63005, USA
www.customerdirect.com Contact: Charlie Noonan, VP Sales &
Marketing, at 800-332-3756 x134 or
cnoonan@customerdirect.com
Services: Inbound, Outbound, Email,
Text chat and IVR
A US-based call center focused on
building customer loyalty for our clients.
CustomerLink
325 S Lake Ave Ste 710
Duluth, MN 55802, USA
www.customerlinkone.com
Contact: Martin Pettersson at
218-722-2800 or
info@customerlinkone.com
Services:
Inbound, Outbound, Multilingual
Full-service
outsourced call center specializing in customer service, inbound, and outbound
direct sales of retail energy, telecommunications, durable medical equipment,
and publications.
DFT
Priority
40 Temple St
Fredonia, NY 14063, USA
www.dftcommunications.com
Contact: Lisa Ludemann, Call Center
Manager, at 716-673-3063 or
lisal@dftel.com
Services: Inbound, Outbound, Email,
IVR
Provides customer service with
inbound/outbound communication.
DialOne
PO Box 79307
Atlanta, GA 30357, USA
www.dialonecorp.com
Contact: Billy Greene, Account Manager, at
800-493-4230 x701 or
Billyg@dialonecorp.com
Services:
Inbound, Outbound
DialOne is committed to providing your business
with a reliable outsourcing solution for all of your telemarketing needs.
Digitex Central America
Blvd.Los Próceres 18-67 - Zona 10
Guatemala City, 01010, Guatemala
www.digitexca.com
Contact: Asier Peña Zarraga, Regional
CEO, at 502-22770500 or
asierpz@digitexca.com
Services: Inbound, Outbound, Email,
IVR
Multilingual: Spanish, English
Vertical Markets: Telecommunications,
Financial, Utilities
Inbound / Outbound / BPO in
Guatemala, El Salvador
DirecTel
6600 France Ave S Ste 620
Minneapolis, MN 55435, USA
www.calldirectel.com
Contact: Rosann Fischer, Telephone Consultant, at 952-924-2400 or
rfischer@calldirectel.com.
Services: Inbound, Outbound, Email
DirecTel is a phone reception company.
Durham Contact Centre
199 Wentworth St E
Oshawa, ON L1H 3V6, Canada
www.durhamcontact.com
Contact:
Sandra Kazmirchuk, VP, at
905-743-4625 or
sandrakazmirchuk@durhamcontact.com
Services:
Inbound, Email
Multilingual: English, French
Full-service outsourced call center specializing in customer service,
inbound, sales and technical support
e-Services Group International
Montego Bay, Jamaica
www.e-servicesgroup.com
Contact: Mark Rovenstine at
918-335-2522 or
markrovenstine@cableone.com
Services:
Inbound, Outbound, Email, Text Chat
US-owned with five Caribbean locations featuring 2,000 well-educated, English-speaking workers providing lower cost customer care with experienced management and
in Eastern Time Zone.
EDS
5400 Legacy Dr
Plano, TX 75024, USA
www.eds.com/services/contactcenteroutsourcing/
Contact: Greg Thomas, Global Marketing Director, BPO Services, at 972-604-5000
or gthoma02@eds.com.
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: Supports 47 languages.
EDS Contact Center Outsourcing Services can help transform businesses by
lowering the cost per contact while providing a more consistent customer
experience.
EMS
Inc
12111
Emmet St
Omaha,
NE 68164, USA
www.emscrm.com
Contact:
Mitch Johnson, President & CEO, at 402-496-2223 or sales@emscrm.com
Services:
Inbound, Outbound, Email, Text Chat, and IVR
Multilingual: English, Spanish,
French, German
Encore
TeleSolutions Inc
18
Sophia St W
Barrie,
ON L4N 1J2, Canada
www.encoretelesolutions.com
Contact:
Tammy Bones, Managing Director, at 800-363-6775 or info@encoretelesolutions.com
Services:
Inbound, Outbound, Email, IVR
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