Teleservice Agency Listing
The
call centers in this listing go by various labels, such as Teleservice Agency,
Outsource Call Center, Telemessaging Company, or Telephone Answering Service.
Regardless of what they call themselves, all provide various phone
answering and call processing services. They
can customize their services to meet your needs, providing overflow coverage,
after hours support, or complete 24-7 call center services.
Some even provide service to other outsource call centers!
1-800 We Answer
545 8th Ave Ste 401
New York, NY 10018, USA
www.efls.com
Contact: Robert Porter, President, at 212-868-1154 or rob@efls.com
Services: Inbound, Outbound, Email, Text Chat, IVR
39 year old state of the art answering
service and call center.
24-7 INtouch
219 Dufferin St Ste 14C
Toronto, ON M6K 3J1, Canada
www.24-7intouch.com
Contact: Jonathan Smith, Sales Manager, at 800-586-0790 or
jsmith@24-7intouch.com
Services: Inbound, Email, Text Chat, IVR
Multilingual: English, French, Spanish
Award winning multi-channel contact center outsourcer; specializing in
inbound call support, email, and live chat.
3G Contact Center
#215 3515-17Ave SW
Calgary, AB, T3E 0B7, Canada
www.3gcontactcenter.com
Contact: Raj Cheema, Sales
Manager, at 403-992-0062 or
raj@3gcontactcenter.com
Services: Inbound, Outbound,
Email, IVR
Delivers inbound and outbound
call center services, order taking, and customer service.
A Live Answer, Inc
1755 Cumberland Dr
Harrisonburg, VA 22801, USA
www.aliveanswer.net
Contact: Rob Hudelson, Owner, at 866-561-4459 or
Rob@aliveanswer.net
Services: Inbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Bilingual 24-hour telephone answering service & live chat solutions provider
ABC Communications
1920 W Princeton Ave # 20
Visalia, CA 93277, USA
www.abcmessagecenter.com
Contact: Ruth Griffis, Sale Rep, at 877-222-7704 or
info@abcmessagecenter.com
Services: Inbound, Outbound, Email
Multilingual: English and Spanish
24/7 live answering service
ACT Teleservices
365 Willard Ave
Newington, CT 06111, USA
www.actteleservices.com
Contact: Elizabeth A Collins, Sales & Marketing Manager, at 800-933-6974 or
ecollins@actteleservices.com
Services: Inbound
ATSI Site Certified, ATSI Certified Operators and Supervisors, Award of
Excellence for seven consecutive years
Advanced Communications LLC
203 N Main St
Baltimore, OH 45872, USA
www.myadvancedcomm.com
Contact: Jayson Wickard, President, at 866-442-5050 or
jwickard@myadvancedcomm.com
Services:
Inbound
Advanced Communications provides alarm monitoring and completely love answering service 24/7 with
friendly agents and accurate, professional service.
Advantage Answering Plus
3421 Empresa Ste C
San Luis Obispo, CA 93420, USA
www.advantage-plus.com
Contact: 800-549-8282 or
hello@advantage-plus.com
Services: Inbound
Advantage Answering Plus
serves a wide variety of business needs from assisting callers, taking messages,
and placing orders to providing emergency response and dispatching medical
emergencies.
Aerial Capital Group
24 Kembla Street,
Fyshwick
Canberra, ACT, 2609, Australia
www.aerialtransport.com.au
Contact: Prabhu Dayalan,
operations manager, at +61 02 61261533 or
prabhu.dayalan@aerialtransport.com.au
Services: Inbound, Outbound
Specializes in inbound
customer support, taking over 2 million calls per year.
American
Mediconnect
3232 N Elston
Ave
Chicago, IL
60618, USA
www.mediconnect.com
Contact: Patrick Day, Business Development Representative, at 888-922-4003 or
pday@mediconnect.com
Services:
Inbound, Outbound, Email, Text Chat, IVR
Established
in 1985, your award winning healthcare communications partner 24/7/365.
American Telepartners
317 Riveredge Blvd
Cocoa, Fl 32922, USA
www.americantelepartners.com
Contact: Marci Davis,
Operations Manager, at 888-600-2784 or
mdavis@atp3.com
Services: Inbound, Outbound,
Email, IVR
Full service call center in with over three decades of experience.
Anexa Teleservices LLC
7 Lakeway Centre Ct Ste 201
Austin, TX 78734, USA
www.anexatel.com
Contact: Mark Renfroe, president, at 512-633-0933 or
mark.renfroe@anexatel.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: Spanish, English
Vertical Markets: Telecommunications, Insurance, Utilities
Anexa Teleservices is an outsourced bilingual call center based in
Hermosillo, Mexico specializing in the U.S. Hispanic market.
Anilkumar Consultancy
D-2, Everbella Flats,
Ankur,Naranpura
Ahmedabad, Gujarat, 380013,
India
www.anilkumarconsultancy.com
Contacct: Anilkumar,
Proprietor, at 091 9824065228 or
anil_surotia@yahoo.co.in
Services: Outbound, Email
We have 40 seat call center at Ahmedabad in India, providing voice and
web-based services.
 Answer
Center America Inc
5532 N
Broadway
Chicago, IL
60640, USA
www.goacanow.com
Contact: Sales Team,
at 800-270-7030 or
sales@goacanow.com
Multilingual:
English,
Spanish
Answer Plus, Inc
1840 E Sahara Ave Ste 205
Las Vegas, NV 89104, USA
www.aplv.com
Contact: Johnetta Elliston,
Sales Manager, at 702-388-7377 or
johnetta@aplv.com.
Services: Inbound, Outbound,
Email
Multilingual: English, Spanish
"Smiling voices on every
call that create a positive image for your business."
Answer Quick Telecommunications
7415 Town S Ave
Baton Rouge, LA 70808, USA
www.answerquick.com
Contact: Jerry Long, President/CEO, at 888-766-1111 or
jerry.long@answerquick.com
Services: Inbound, Outbound, Email, IVR
Multilingual: English,
Spanish
Answering service providing inbound, outbound, voicemail, order
taking/processing, appointment scheduling, fund raising, and emergency services;
offers overflow, after hours, and 24/7 service.
Answer United
341 W Lovell
Kalamazoo, MI 49007, USA
www.answerunited.com
Contact: Scott Gignac, Sales
and Marketing Manager, at 800-937-5900 or
sales@answerunited.com
Services: Inbound, Email, Text, Chat
Answer United has been a leader in the telephone answering and call center industry for
over 40 years. We provide old fashion service through modern technology
AnswerCall
1901 E Allegheny Ave
Philadelphia, PA 19134, USA
http://answercall.web.officelive.com
Contact: Ethailia Mahammitte,
owner, at 215-370-4451 or
answercall@hotmail.com
Services: Inbound, Outbound,
Email, Text Chat, IVR
AnswerCall
is a 24/7 call center, specializing in customer service, answering service,
data-entry, telemarketing, sales, and infomercials.
AnswerNet
2325 Maryland Rd Ste 210
Willow Grove, PA 19090, USA
www.AnswerNet.com
Contact: Bob Kent, Online
Marketing Specialist, 276-942-6000.
Services: Inbound, Outbound,
Email, IVR
Multilingual: English, Spanish,
French
Live,
bilingual & automated answering services and call center services, including
order entry, help desk, customer care, identity theft, product recall services.
AnswerPlus Inc.
122 Hughson St S
Hamilton, ON, L8N 2B2, Canada
www.answerplus.ca
Contact: Barbara Bradbury, Vice President, at 905-522-4737 or
barbara@pasword.com
Services: Inbound, Outbound, Email,
IVR
Multilingual: English, French
Vertical Markets: Real Estate, HVAC,
Home Health Care, Property Management
AnswerPlus is a 24/7 call center
specializing in emergency response and real estate applications for over 40
years.
AnswerPro Limited
5815 Dearborn
Mission, KS 66202-2786, USA
www.answerprolimited.com
Contact: Douglas Gregg, General
Manager, at 913-384-1212 or
dgregg@answerprolimited.com
Services: Inbound
"People answering people
since 1956"
Appletree Answering Service
1521 Concord Pike, Ste 202
Wilmington, DE 19803, USA
www.appletreeanswers.com
Contact: Chris Marshall, Sales Director, at 302-656-0630 or
sales@appletreeanswers.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
Can assist with any call center project with offices across the US and Puerto
Rico.
Area Wide Messaging Service
9738 US Hwy 192 W
Clermont, FL 34714, USA
www.areawidemessaging.com
Contact: Jim, owner, at
863-877-1276 or atticberry@aol.com
Services Inbound, Outbound,
Text Chat
A 24/7 business/medical
answering service providing paging, faxing, and emailing.
ARO - Call Center Solutions
3100 Broadway
Kansas City, MO 64111, USA
www.callcenteroptions.com
Contact: Joe Gearon, Director of Sales and Marketing, at 866-587-8555 or
joseph.gearon@callcenteroptions.com
Services: Inbound, Outbound, Email,
Text Chat, IVR
Multilingual: English, Spanish
Vertical Markets: Insurance, Healthcare,
Financial Services
Our business model is based on a
unique framework of a distributed workforce. Some call it virtual, others may
call it remote. We keep it simple and call it a work-at-home model.
arvato services, Inc.
235 King St E
Kitchener, ON N2G 2K8, Canada
www.arvatodigitalservices.com
Contact: Silke Beckmann, at 519-772-8508 or Silke.Beckmann@arvatousa.com
Services:
Inbound, Outbound, Email, Text Chat, IVR
Vertical Markets: Travel and Tourism
CRM provider with global footprint and integrated
value chain direct marketing and supply chain management. Key services:
tech support, tourism, and
bank and credit card customer service.
Associated Call Centers
1723 Woodbourne Rd Ste B-130
Levittown, PA 19057, USA
www.inboundacc.com
Contact: Dennis O'Hara, President, 800-610-5262 or
dohara@inboundacc.com
Services: Inbound, Outbound, Email, Text Chat, IVR
We have been managing inbound and outbound campaigns for over 15 years. We
can support your program with additional agents or work set up a large network.
Atento
Services
Banpro Altamira, 1 1/2 C West, #91
Managua,
Nicaragua
www.atentoservices.com
Contact:
Joe Moreno, operations, at 888-339-6699 or info@atentoservices.com
Services:
Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish, Portuguese
Atento Services is an offshore bilingual call center outsourcing and
investment start-up incubation services provider.
AtLast Fulfillment
11701 E 53rd Ave
Denver, CO 80239, USA
www.atlastfulfillment.com
Contact: Tim Kail, Sales Manager, at 877-276-3127 x332 or
tkail@atlastfulfillment.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Inbound/outbound call center with large fulfillment capabilities. Ranked
#269 in Inc. 500 Fastest Growing Private Companies in the USA.
ATS Call Centers, Inc., dba TeleRep
14 Wellham Avenue
Glen Burnie, MD 21061, USA
www.telerep.com
Contact: Joe Simpkins, sales
and business development, at 800-638-2000 or
jsimpkins@telerep.com
Services: Inbound, Email
Multilingual: English, Spanish
Vertical Markets:
Pharmaceutical, Non-profits, Government Agencies
24 hour call center specializing in customer service and pharmaceutical
research and surveys. Experienced in media response and order entry.
B2B-Advise
Cristobal de Mendoza # 214 P-4E
Santa Cruz, Bolivia
www.b2b-advise.com
Contact: Bill Brun, president, at 591 760 67250 or
admin@b2b-advise.com
Services: Inbound, Outbound, Email
Multilingual: English, Spanish
Inbound and outbound calls, email processing, translation, interpreter and
secretary services.
Bay Area Message Network LLC
248 S Cedar St
Kalkaska, MI 49646, USA
www.bayareamessagenetwork.com
Services: Inbound
Contact: John Wheeler, owner, at 231-995-4800 or
bamnone@yahoo.com.
Vertical Markets: Medical, Oil & Gas, Legal, Heat & Cooling
Telephone Answering service, established in 1995.
Bitlogix
Lahore, Pakistan
www.ebitlogix.com
Contact: Atif Shamim, Manager
Business Development, at 800-280-9015 or
atif.shamim@ebitlogix.com
Services: Inbound, Outbound,
Email, Text Chat
BITLogix is a provider of
offshore contact center and business process outsourcing services.
Blackjag
34 Grunauer Ave
Saddle Brook, NJ 07663-4814,
USA
www.blackjagites.com
Contact: Shehan Chris Menezes,
president, at 210-281-0145 or
smenezes@blackjag.in
Services: Inbound, Outbound,
Email, Text Chat
Offshore call center, with
services starting at $6 per agent per hour.
Business Process Organization Mexico
185 W F St #100
San Diego, CA 92101, USA
www.bpomex.com
Contact, John Buckley,
President, at 858-272-1100 or
jfbuckley@sbcglobal.net
Services: Inbound, Outbound
Multilingual: English, Spanish
Vertical Markets: Medical,
Telecommunications, Hispanoamerica
Provides outsourcing of
customer service, secretarial, and non-strategic services.
C4 Direct Solutions
555 SW 12th Ave Ste 210
Pompano Beach, FL 33069, USA
www.c4directsolutions.com
Contact: Kristina Heath, COO, at 678-213-3903 or
kristina@c4directsolutions.com
Services: Inbound, Outbound, Email
Multilingual: English, Spanish
Handles inbound and outbound calls for TPV, quality control, first party
collections, customer service,
telemarketing, and recruiting.
Call Centers India Inc
1200 Western Ave Ste 914
Seattle, WA 98101, USA
www.callcenterinindia.net
Contact: Sandeep Mehra, CEO, at 206-384-4669 or
sales@callcentersindia.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Call Centers India provides offshore contact center and BPO services.
Call Centre Africa EPZ Ltd
Sandton Park,
Road C, Off Enterprise Road
Nairobi 00100 Kenya
www.callcentreafrica.com
Contact: Wallace Gichoho, CEO,
at +254 722 528 917 or
wallace@callcentreafrica.com
Services: Inbound, Outbound,
Email, Text Chat, IVR
Multilingual: English,
French
Call Desk Inc
16100 NW Cornell Rd Ste 280
Beaverton, OR 97006, USA
www.CallDesk.com
Contact: George Mwangi, President, at 503-531-1323 or
george@calldesk.com
Services: Inbound, Email, Text Chat
Vertical Markets: Travel, Finance, Real Estate
Call Desk provides contact center services to companies in the automotive,
food, financial, hospitality, and retail industries.
Call Experts
1591 Savannah Hwy
Charleston, SC 29407, USA
www.callexperts.com
Contact: 800-374-0911 or
info@callexperts.com
Services: Inbound, Email, Text
Chat, IVR
Multilingual: English, Spanish
Call Experts is a
complete contact center for all of your voice and text messaging needs. We offer
custom applications, SMS servers, and extensive web reporting.
Call Management Resources
406 E Wilson Bridge Rd
Ste B
Columbus, OH
43085, USA
www.cmrinc.com
Contact: Sales Department at
800-475-7300 or
sales2@cmrinc.com
Services: Inbound, IVR
Providing call center
services for almost 50 years.
CallPoint New Europe
100 Blvd Maria Luisa
Sofia, 1202, Bulgaria
www.callpoint-group.com
Contact: Xavier Marcenac, director business development, at 00359-898-952800 or
xavier.marcenac@callpoint-group.com
Services: Inbound, Outbound, Email, IVR
Multilingual: German, French, English, Italian, Russian
Vertical Markets: Telecommunications, Financial
250 seats in Eastern Europe (Bulgaria, Romania); telesales, debt collection,
and multilingual market research
CallStreamz
530 E Hunt Hwy Ste 103-216
Queen Creek, AZ 85234, USA
www.callstreamz.com
Contact: Kevin Hulen, Business Development, at 602-722-6342 or
kevin@callstreamz.com
Services: Inbound, Outbound, Email, Text Chat
Providing all types of customer contact.
Callzilla, LLC
1150 NW 72nd Ave Ste 260
Miami, FL 33126, USA
www.callzilla.net
Contact:
Neal Topf, president, at 305-503-9069 or
ntopf@callzilla.net
Services:
Inbound, Outbound, Email, Text Chat, IVR
Callzilla is a Spanish only near-shore contact center solutions provider
to US and European companies.
Carolina Call Center
1917 Grove Point Ct
Raleigh, NC 27609, USA
www.carolinacallcenter.com
Contact: Garry Williamson,
General Manager, at 919-302-3646 or
garrywilliamson@mecmc.us
Services: Inbound, Outbound,
Email, Text Chat
Multilingual: English, Arabic
We are a offshore call
center in Jordan. We employ US citizens living in Jordan who speak English so
well that callers believe we are onshore. We offer onshore quality, offshore
pricing, live operators, and no IVR.
ChoiceConnex
Plot 61, Raheja Arcade, Sector 11, CBD Belapur
Navi Mumbai, Maharashtra, 400614,
India
www.choiceconnex.com
Contact: Sriram Iyengar, USA country head, at 727-571-3302 or
si@choiceconnex.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Vertical Markets: Finance, Travel, Satellite
We are an ISO certified international contact center providing all
teleservices to clients in the USA, UK, Australia, and New Zealand.
Commercial Telephone Exchange, Inc.
57 Cheney St
Reno, NV 89501, USA
www.ctei.com
Contact: Kent Steglich, Mgr, Sales, at 800-932-8032 or
kent@ctei.net
Services: Inbound
We are our clients business communications partner providing professional
services for 38 years.
ConField-MENA
5a,6th floor Ghernata St.,
Roxi, Cairo, 2231, Egypt
www.confield-me.com
Contact: Mohamed A. R., Ops
Manager, at +966546831428 or
cairo@confield-me.com
Services: Inbound, Outbound,
Email, Text Chat, IVR
Multilingual: Arabic, English,
French, Germany, Greek
24 seat call center that can
be increased as needed
Connections Call Centre
101-37710 2nd Ave
Squamish, BC V0N 3G0, Canada
www.connectionscallcenter.com
Contact: Lillian (Lil) Lyle, Owner, at 800-667-7588 or
connections@telus.net
Services: Inbound, Email
Offers outsourcing, order-entry, work alone programs, emergency response,
database management, virtual receptionist, and total answering service needs.
Contact One Call Centers
818 W Miracle Mile
Tucson, AZ 85705, USA
www.wetakecalls.com
Contact:
Shelly Corrough, Sales, at 800-278-3347 or
shelly@wetakecalls.com
Services: Inbound, Outbound, Email, Text, Chat, IVR
Multilingual: English, Spanish
24 hours a day, 7 days a week
call center services.
Convertec Corporation
1111 Sherman Ave
Coeur D Alene, ID
83815, USA
www.convertecsolutions.com
Contact: Adam M. Johnson, CEO, at 888-745-4099 or
ajohnson@convertecsolutions.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Convertec is a provider of professional business services, from telemarketing
and inbound call center services and everything in between.
 Corporate Call Center, LLC
1400 Union Meeting Rd
Blue Bell, PA 19422, USA
www.corporatecallcenter.com
Contact: 215-283-4233
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Inbound and outbound teleservices for customer care, member benefits, help
desk, database management, enrollment, order fulfillment, direct marketing, and
lead generation.
Costa Rica's Call Center
11010 NW 30th St
Miami, FL 33122, USA
www.costaricascallcenter.com
Richard Blank, CEO, at 888-271-6750 or
ceo@costaricascallcenter.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Costa Rica's Call Center is a BPO outsourcing
company offering key telemarketing services to small and medium sized
businesses.
CRMI-Catalog Retail Marketing Int'l
76 Lakemont Rd
Newport, VT 05855, USA
www.crmi.cc
Contact: Steve Jenness, Director of NE
Region Operations, at 802-334-1000 or
sjenness@crmi.cc
Services:
Inbound, Email, Text Chat
Specializes in providing contact center services to catalog companies.
CRMultitaskers
Heredia, Costa Rica
www.crmultitaskers.com
Contact: Jang Leung, Director, at 888-817-3090 or
jang@crmultitaskers.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
The primary objective of our team at CRMultitaskers is to ensure that our
client companies receive a highly effective customer care service.
Customer
Direct LLC
714 Spirit 40 Park Dr
Chesterfield, MO 63005, USA
www.customerdirect.com Contact: Charlie Noonan, VP Sales &
Marketing, at 800-332-3756 x134 or
cnoonan@customerdirect.com
Services: Inbound, Outbound, Email,
Text Chat, IVR
A US-based call center focused on
building customer loyalty for our clients.
CustomerLink
1 E
1st St Ste 300
Duluth,
MN 55802, USA
www.customerlinkone.com
Contact:
Jane Fitzpatrick, at 800-722-2808 or
info@customerlinkone.com
Services: Inbound, Outbound
Vertical Markets:
Energy, Telecommunications, Publishing
Full-service outsourced call center specializing in customer service, inbound,
and outbound.
DFT
Priority
40 Temple St
Fredonia, NY 14063, USA
www.dftcommunications.com
Contact: Lisa Ludemann, Call Center
Manager, at 716-673-3063 or
lisal@dftel.com
Services: Inbound, Outbound, Email,
IVR
Offering inbound an outbound call
solutions 24x7, demonstrating customer care excellence.
Direct Line Tele Response
2847 Shattuck Ave
Berkeley, CA 94705, USA
www.directlineinc.com
Contact: Greg Gottstein, Communication Consultant, at 888-365-2424, 510-843-3900, or
gregg@directlineinc.com
Services: Inbound
Vertical Markets: Property Management, Medical
Inbound telemarketing, messaging, and emergency dispatch after hours,
overflow, or 24/7.
DirecTel
6600 France Ave S Ste 620
Minneapolis, MN 55435, USA
www.calldirectel.com
Contact: Rosann Fischer, Telephone Consultant, at 952-924-2400 or
rfischer@calldirectel.com.
Services: Inbound, Outbound, Email
DirecTel is a phone reception company.
Empereon Marketing LLC
3561 W Bell Rd
Phoenix, AZ 85053, USA
www.empereonmarketing.com
Contact: Bill Hartford,
director of business acquisition, at 630-882-9118 or
bhartford@empereon.com
Services: Inbound, Outbound
Vertical Markets:
Telecommunications, Publishing, Financial
Founded in 1997, Empereon
Marketing, provides inbound and outbound sales, marketing and retention
solutions.
EMS Inc
12111 Emmet St
Omaha, NE 68164, USA
www.emscrm.com
Contact: Jim Weis, Sales
Manager, at 800-233-8811 or
partners@emscrm.com
Services: Inbound, Email, Text
Chat, IVR
Vertical Markets: Consumer
Products, Financial Services, Telecommunication
We provide inbound customer
service & sales, technical support, and CRM solutions.
Encore
TeleSolutions Inc
18
Sophia St W
Barrie,
ON L4N 1J2, Canada
www.encoretelesolutions.com
Contact:
Tammy Bones, Managing Director, at 800-363-6775 or info@encoretelesolutions.com
Services:
Inbound, Outbound, Email, IVR
"More
than an answer..." Encore is a CAM-X Award of Excellence "Top 5" winner.
Executive Boutique
12th floor, Skyrise 2, Asiatown
I.T. Park
Cebu City, 6000 Philippines
www.executive-boutique.com
Contact: Marc H. Kerveillant,
managing director, at 415-578-5657 or
marc.kerveillant@executive-boutique-ph.com
Services: Inbound, Outbound,
Email
Executive Boutique provides
business support services to medium and small size companies.
Extend Communications Inc.
49 Charlotte St
Brantford, ON, N3T 2W4, Canada
www.extendcomm.com
Contact: Scott Lyons, President, at 800-265-9975 or
slyons@extendcomm.com
Services:
Inbound, Email, Text Chat, IVR
With three inbound call centers in Ontario,
Extend serves clients across Canada and the U.S. with dedicated and overflow
programs.
FineLine
290 Garry Street
Winnipeg, MB, R3C 1H3, Canada
www.finelinesolutions.com
Contact: David Rattray, VP Sales, at 800-758-6055 or
info@finelinesolutions.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, French
FineLine has been providing strategic contact
center, data management and payment processing solutions for more than 30 years.
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