Connections Magazine, your telesevices and outsourcing call center information magazine.

 


Teleservice Agency Listing

The call centers in this listing go by various labels, such as Teleservice Agency, Outsource Call Center, Telemessaging Company, or Telephone Answering Service.  Regardless of what they call themselves, all provide various phone answering and call processing services.  They can customize their services to meet your needs, providing overflow coverage, after hours support, or complete 24-7 call center services.  Some even provide service to other outsource call centers!

 

1-800 We Answer

545 8 Ave # 401

New York, NY 10018, USA

www.efls.com

Contact: Robert Porter, VP, at 212-868-1154 or rob@efls.com

Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual

35 year old state of the art answering service and call center.

 

24-7 INtouch

219 Dufferin St Ste 14C

Toronto, ON M6K 3J1, Canada

www.24-7intouch.com 

Contact: Jonathan Smith, Sales Manager, at 800-586-0790 or jsmith@24-7intouch.com

Services: Inbound, Email, Text Chat, IVR

Multilingual: English, French, Spanish

Award winning multi-channel contact center outsourcer; specializing in inbound call support, email, and live chat.

 

A Better Connection, Inc.

20 W Juniper Ave, Ste 103

Gilbert, AZ 85233, USA

www.abetterconnection.net

Contact: Marcy Hewlett, President/CEO, at 480-635-8500 or marcyh@abetterconnection.net.

Award winning and ATSI certified. Located in a “natural disaster free” zone perfect for outsourcing.

 

A Live Answer, Inc

1755 Cumberland Dr

Harrisonburg, VA  22801, USA

www.aliveanswer.net

Contact: Rob Hudelson, Owner, at 866-561-4459 or Rob@aliveanswer.net

Services: Inbound, Email, Text Chat, IVR

Multilingual: English, Spanish

Bilingual 24-hour telephone answering service & live chat solutions provider

 

ABC Datacall LTD

ABC Centre, Military Rd, PO Box 139

Port-Louis, Mauritius

Contact: E. Fung, Director, at 230-217-4269 or efabcg@intnet.mu

Services: Inbound, Outbound

Multilingual: English, French

24/7 Call Center

 

ACS

2828 North Haskell

Dallas, TX 75204, USA

www.acs-inc.com

Contact: Wayne Rowe, Director of Marketing & Sales, at 866-802-1365 or wayne.rowe@acs-inc.com

Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual

Offers a wide variety of contact center services.

 

ACT Teleservices

365 Willard Ave

Newington, CT 06111, USA

www.actteleservices.com

Contact: Elizabeth A Collins, Sales & Marketing Manager, at 800-933-6974 or ecollins@actteleservices.com

Services: Inbound

ATSI Site Certified, ATSI Certified Operators and Supervisors, Award of Excellence for six consecutive years

 

Advanced Communications

203 N Main St

Baltimore, OH  45872, USA

http://www.geocities.com/advanced_comm/

Contact: Jayson Wickard, President, at 866-442-5050 or AdvancedComm@Verizon.Net 

Services: Inbound

Advanced Communications operates 24/7 with friendly agents and  accurate, professional service.

 

Advanced Data-Comm

301 Data Ct

Dubuque, IA  52003, USA

www.advanced-data.com

Contact: Michael Budde, Senior Sales VP, at 800-582-9501 or ADC@advanced-data.com.

Services: Inbound, Outbound, Email, and Text Chat; Multilingual (English, Spanish)

Award-winning, 24x7, Midwest teleservices agency.

 

Alpha Telemarketing Inc

9 Germay Dr Ste 200

Wilmington, DE  19804, USA

www.alphatelinc.com

Contact: E. Darlene Rogers, President, at 302-658-8540 or edrogers@alphatelinc.com

Services: Inbound, Outbound, Text Chat, and IVR; Multilingual (English, Spanish)

 

Alpine Access

1536 Cole Blvd, #350

Golden, CO 80401, USA

www.alpineaccess.com

Contact: Andrew Bosko, Senior VP of Sales and Marketing, at 720-559-4705 or abosko@alpineaccess.com

Services: Inbound

Alpine Access provides customer care solutions using home-based agents, exclusively.

 

Alta Resources

120 N Commercial St

Neenah, WI  54956, USA

www.altaresources.com

Contact: Pat Nicholson, Business Development, at 877-934-6377 or insight@altaresources.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Specializes in integrated multi-channel contact center and inside sales solutions to brands interested in building value with their consumers.

 

AmeriCall

1502 Tacoma Ave S

Tacoma, WA 98402, USA

www.americall.com 

Contact: Scott Hager, President and GM, at 800-809-8835 or shager@americall.com 

Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual

AmeriCall can support Web Based Projects; Spanish/English bilingual.

 

American Inbound

1111 N Walnut St

Bloomington, IN  47404, USA

www.americaninbound.com

Contact: Jennifer Andrews, Sales, at 800-322-6445 or service@americaninbound.com

Services: Inbound, Outbound, Email

American Inbound was founded in 1936 in Bloomington, Indiana near the beautiful campus of Indiana University.

 

American Mediconnect

3232 N Elston Ave

Chicago, IL  60618, USA

www.mediconnect.com

Contact: Patrick Day, Business Development Representative, at 888-922-4003 or pday@mediconnect.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Established in 1985, your award winning healthcare communications partner 24/7/365.

 

Anexa Teleservices LLC

7 Lakeway Centre Ct Ste 201

Austin, TX  78734, USA

www.anexatel.com

Contact: Mark Renfroe, President, at 512-633-0933 or mark.renfroe@anexatel.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: Spanish, English

Vertical Markets: Telecommunications, Insurance, Utilities

Anexa Teleservices is an outsourced bilingual call center based in Hermosillo, Mexico specializing in the U.S. Hispanic market.

 

Anser Services

2761 Allied St

Green Bay, WI  54304, USA

www.anser.com 

Contact: Allan Fromm, President, at 800-723-0000 or allan.f@anser.com 

Services: Inbound, Email, Text Chat, IVR

Provides a complete suite of teleservices including inbound telemarketing, business and medical telephone answering, literature fulfillment, and catalog sales.

 

Anserve, Inc.

1250 Route # 23

Butler, NJ  07405, USA

www.anserve.com

Contact: Bob Ward, VP, at 973-838-2242 or robert_ward@anserve.com

Services: Inbound, Outbound, IVR, Multilingual

Bilingual: English, Spanish

Vertical Markets: Medical

Anserve provides telephone answering, order taking, voice mail, paging, and appointment setting service. Founded in 1969, and family owned.

 

Answer 1 Communications

PO Box 62763

Phoenix, AZ  85082-2763, USA

www.Answer1.com

Contact: Mary Jones at 800-408-3408 or Mary@Answer1.com 

Services: Inbound, Email, IVR

Multilingual: English, Spanish

Offering answering service, appointment scheduling, remote receptionist, order taking, reservations, technical support, and unified messaging.

 

Answer 1st Telemessaging

205 E Center

Duncanville, TX 75116, USA

www.answer1st.com

Contact: Mary Mullins, Sales Rep, at 800-770-4194 or sales@answer1st.com

Services: Inbound

Provides 24/7 answering service and order entry.


 

Answer Center America Inc

5532 N Broadway

Chicago, IL 60640, USA

www.goacanow.com

Contact: Sales Team at 800-270-7030 or salesteam@goacanow.com

Spanish/English bilingual.

 


Answer Midwest Inc

307 Henry St Ste 207

Alton, IL 62002-6326, USA

www.answermidwest.com

Contact: Susan Hand, Customer Service & Sales Manager, at 800-342-5550 or susanh@answermidwest.com.

Services: Inbound, Outbound, Email

Provide outsourcing for small to large businesses and professionals. Improving customer contact, service response, order taking, appointment scheduling, and data gathering.

 

Answer Plus

8421 University Blvd Ste M

Des Moines, IA 50325, USA

www.ansplus.com

Contact: Cathy McMahan, President, at 877-504-5100 or cathy@ansplus.com

Services: Inbound, Email, Text Chat, IVR

Provides teleservices specializing in inbound telemarketing, business and medical telephone answering, literature fulfillment, and catalog sales.

 

Answer Quick Telecommunications

7415 Town S Ave

Baton Rouge, LA  70808, USA

www.answerquick.com

Contact: Jerry Long, President/CEO, at 888-766-1111 or jerry.long@answerquick.com

Services: Inbound, Outbound, Email, IVR

Multilingual: English, Español

Answering service providing inbound, outbound, voicemail, order taking/processing, appointment scheduling, fund raising, and emergency services; offers overflow, after hours, and 24/7 service.

 

Answer-All Secretarial Service, Inc.

7145 Lowell Blvd

Westminster, CO 80621, USA

www.answerall.com 

Contact: Lori Jenkins, Office Manager, at 303-428-7521 or lori@answerall.com

Services: Inbound, Email, IVR, Multilingual

Offers appointment scheduling, off-premise receptionist, and event scheduling.

 

Answering Service Care

777 S State Rd 7

Margate, FL  33068, USA

www.answeringservicecare.com

Contact: Stephen Shooster, Co-CEO, at 954-973-7300 or Stephens@globalresponse.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, Spanish, French

Vertical Markets: Catalog sales, Medical support services

Answering Service Care provides value to clients by giving the magic ingredient of “care” to everything we do.

 

AnswerNet Network

2325 Maryland Rd Ste 210

Willow Grove, PA  19090, USA

www.answernet.com

Contact: Bob Keene, Business Development Executive, at 866-239-3404 or bob.keene@answernet.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, Spanish, French

Sixty call centers with over 2300 seats within USA and Canada.  Basic teleservices thru custom BPO and CRM services.

 

AnswerPlus Inc.

122 Hughson St S

Hamilton, ON, L8N 2B2, Canada

www.answerplus.ca 

Contact: Barbara Bradbury, Vice President, at 905-522-4737 or barbara@pasword.com

Services: Inbound, Outbound, Email, IVR

Multilingual: English, French

Vertical Markets: Real Estate, HVAC, Home Health Care, Property Management

AnswerPlus is a 24/7 call center specializing in emergency response and real estate applications for over 40 years.

 

Anupam Infoserve Solution Private Limited

28 Bhairava Towers, Ansari Street,

Coimbatore Tamil Nadu, 641 009, India

www.anupaminfoserve.com

Contact: T S Vaikuntam, CEO, at +919894607061 or tsv@anupaminfoserve.com

Services: Inbound, Outbound

Has a dedicated team of 35 experienced agents that can be scaled up to 100 seats.

 

Appletree Answering Service

1521 Concord Pike, Ste 202

Wilmington, DE  19803, USA

www.appletreeanswers.com

Contact: Chris Marshall, Sales Director, at 302-656-0630 or sales@appletreeanswers.com

Services: Inbound, Outbound, Email, Text Chat

Multilingual: English, Spanish

Can assist with any call center project with offices across the US and Puerto Rico.

 

Arise Virtual Solutions, Inc.

3450 Lakeside Dr, Ste 620

Miramar, FL 33027, USA

www.arise.com

Contact: Luis Gerena, VP of Business Development, at 954-392-2617 or lgerena@arise.com.

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, Spanish, Portuguese, & French

Arise (formerly Willow CSN) provides flexible, outsourced virtual call center solutions.

 

ARO - Call Center Solutions

3100 Broadway

Kansas City, MO  64111, USA

www.callcenteroptions.com

Contact: Joe Gearon, Director of Sales and Marketing, at 866-587-8555 or joseph.gearon@callcenteroptions.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, Spanish

Vertical Markets: Insurance Health Care, Financial Services,

Our business model is based on a unique framework of a distributed workforce. Some call it virtual, others may call it remote. We keep it simple and call it a work-at-home model.

 

arvato services, Inc.

235 King St E

Kitchener, ON N2G 2K8, Canada

www.arvatousa.com 

Contact: Silke Beckmann, at 519-772-8508 or Silke.Beckmann@arvatousa.com.

Services: Inbound, Outbound, Email, Text Chat, IVR

Vertical Markets: Travel and Tourism

CRM provider with global footprint and integrated value chain direct marketing and supply chain management.  Key services: tech support, loyalty, and retention services.

 

Associated Call Centers

1723 Woodbourne Rd Ste B-130

Levittown, PA 19057, USA

www.inboundacc.com

Contact: Dennis O'Hara, President, 800-610-5262 or dohara@inboundacc.com.

Services: Inbound, Outbound, Email, Text Chat, IVR

We have been managing inbound and outbound campaigns for over 15 years.  We can support your program with additional agents or work set up a large network.

 

Atento Services

Banpro Altamira, 1 1/2 C West, #91

Managua, Nicaragua

www.atentoservices.com

Contact: Cindy Hernandez, Administrator, at 888-339-6699 or info@atentoservices.com

Services: Inbound, Outbound, Email, and Text Chat;

Multilingual: English, Spanish, Portuguese

Atento Services is an offshore bilingual call center outsourcing and investment start-up incubation services provider.

 

B2B-Advise

Cristobal de Mendoza # 214 P-4E

Santa Cruz, Bolivia

www.b2b-advise.com

Contact: Bill Brun, President, at 591 760 67250 or admin@b2b-advise.com.

Services: Inbound, Outbound, Email

Multilingual: English, Spanish

Inbound and outbound calls, email processing, translation, interpreter and secretary services.

 

Bay Area Message Network LLC

248 S Cedar St

Kalkaska, MI 49646, USA

www.bayareamessagenetwork.com

Services: Inbound

Contact: John Wheeler, Owner, at 231-995-4800 or bamnone@yahoo.com.

Vertical Markets: Medical, Oil & Gas, Heat & Cooling

Telephone Answering service, established in 1995.

 

Bell Industries

8888 Keystone Crossing

Indianapolis, IN 46240, USA

www.belltechlogix.com

Contact: Feliza Irvin, VP Business Development, at 720-935-0410 or firvin@bellind.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Delivering cost-effective offshore and onshore outbound, inbound, and back office contact center solutions.

 

Beryl Infosol Pvt Ltd

339/2, Senior Plaza, 4th Floor, Gurgoan

Gurgoan, Haryana, 122001, India

www.berylinfosol.com

Contact: Ajay Kumar at 987-316-4433 or ajay@berylinfosol.com

Services: Outbound, Email, Text Chat, IVR

50 dedicated dialing seats with back-office support

 

Blackjag ITeS

Panjim, Goa, 403001, India

www.blackjagites.com

Contact: Shehan Chris Menezes, President & CEO, at +919970056737 or smenezes@blackjag.in

Services: Inbound, Outbound, Email, Text Chat

Multilingual: English, Portuguese

Blackjag is an established business process outsourcing company, with professionally qualified people delivering outsourcing solutions.

 

C4 Direct Solutions

555 SW 12th Ave Ste 210

Pompano Beach, FL 33069, USA

www.c4directsolutions.com

Contact: Kristina Heath, COO, at 678-213-3903 or kristina@c4directsolutions.com

Services: Inbound, Outbound

Multilingual: English, Spanish

Handles inbound and outbound calls for TPV, quality control, first party collections, and customer service

 

Call Centers India Inc

1200 Western Ave Ste 914

Seattle, WA 98101, USA

www.callcenterinindia.net

Contact: Sandeep Mehra, CEO, at 206-384-4669 or sales@callcentersindia.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Call Centers India provides offshore contact center and BPO services.

 

Call Desk Inc

16100 NW Cornell Rd Ste 280

Beaverton, OR  97006, USA

www.CallDesk.com

Contact: George Mwangi, President, at 503-531-1323 or george@calldesk.com

Services: Inbound, Email, Text Chat

Vertical Markets: Travel, Finance, Real Estate

Call Desk provides contact center services to companies in the automotive, food, financial, hospitality, and retail industries.

 

CallPoint New Europe

100 Blvd Maria Luisa

Sofia, 1202, Bulgaria

www.callpoint-group.com

Contact: Xavier Marcenac, Director Business Development, at 00359-898-952800 or xavier.marcenac@callpoint-group.com

Services: Inbound, Outbound, Email, IVR

Multilingual: German, French, English, Italian, Russian

Vertical Markets: Telecommunications, Financial

250 seats in Eastern Europe (Bulgaria, Romania); telesales, debt collection, and multilingual market research.

 

CallStreamz

530 E Hunt Hwy Ste 103-216

Queen Creek, AZ  85234, USA

www.callstreamz.com

Contact: Kevin Hulen, Business Development, at 602-722-6342 or kevin@callstreamz.com

Services: Inbound, Outbound, Email, Text Chat

Providing all types of customer contact.

 

Callzilla, LLC.

1150 NW 72nd Ave Ste 260

Miami, FL 33126, USA

www.callzilla.net

Contact: Neal Topf, President, at 305-503-9069 or ntopf@callzilla.net

Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual

Callzilla is a Spanish only near-shore contact center solutions provider to US and European companies.

 

Capitol Medical Answering Service

95 Sockanosset Crossroad

Cranston, RI  02920, USA

www.capitolmedicalansweringservice.com

Contact: Louis Shapiro, Managing Director, at 800-379-4511 or louissshapiro@aol.com

Services: Inbound, Outbound, Email

Over 50 years of exclusively answering for the medical community.

 

CityCallCenter ApS

Nr. Farimagsgade 33

Copenhagen K, 1364, Denmark

www.citycallcenter.dk

Contact: Pouline Andersen, CEO, at +45 33986000 or info@citycallcenter.dk.

Services: Inbound

Multilingual: Danish, English, German, French, Spanish, Swedish, Norwegian.

Answering for Danish and foreign companies; located in the center of the city.

 

ClienTEL Plus Contact Center Solutions

408 Pitt St

Cornwall, ON K6J-3R2, Canada

www.clientelplus.com

Contact: Norman Landry, Operations Manager, at 888-468-9609 or nlandry@cwcom.com

Services: Inbound, Outbound, Email, IVR, Multilingual

B2B and B2C Internet-enabled contact center. Providing English and French customer sales and services for non-profit, religious, political, and commercial organizations.

 

The Clinton Group

4112 NW 22nd Dr

Gainesville, FL 32605, USA

www.theclintongroup.com/flashed

Contact: James D. Chamberlain, Business Development Manager, at 352-371-5888 x112 or james@theclintongroup.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Inbound and outbound telemarketing outsourcing contact and campaign center services

 

Comeback Servicepartner ApS

Bjergvangen 5D

Espergaerde, 3060, Denmark

www.comeback.dk

Contact: Karina Holm, Sales Manager, at +4549122200 or info@comeback.dk

Services: Inbound, Email

Multilingual: Danish, English, German, Swedish

Offering answering service, appointment scheduling, remote receptionist, order taking, reservations, and  secretary services.

 

Communications Center Inc

PO Box 868

Franklin, PA 16323, USA

www.commctr.com

Contact: Heidi Black, General Manager, at 814-437-1049 or hblack@commctr.com

Services: Inbound

We are a small hometown call center with a special focus on customer service.

 

Concorde Communications

3699 Wilshire Blvd # 850

Los Angeles, CA  90010, USA

www.concordecommunications.com

Contact: Keith Mitchell, Business Development, at 800-800-4411 or sales@concordecommunications.com

Services: Inbound, Outbound, Email, Text Chat

Multilingual: English, Spanish

Vertical Markets: Health Care, Medical Durable Goods, Transportation

Concorde is an award-winning provider of outsourced call center services.

 

The Connection

11351 Rupp Dr

Burnsville, MN 55337, USA

www.the-connection.com

800-883-5777

Contact: Erin Brooks, Sales & Marketing, at 952-948-5335 or erin.brooks@the-connection.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, Spanish

Vertical Markets: Catalog, Direct marketing

Award-winning call center service provider; extensive experience in the catalog and direct marketing industries.

 

Connections Call Centre

101-37710 2nd Ave

Squamish, BC V0N 3G0, Canada

www.connectionscallcenter.com 

Contact: Lillian (Lil) Lyle, Owner, at 800-667-7588 or connections@telus.net 

Services: Inbound, Email, Multilingual

Offers outsourcing, order-entry, work alone programs, emergency response, database management, virtual receptionist, and total answering service needs.


 

Contact One Call Centers

818 W Miracle Mile 

Tucson, AZ 85705, USA

www.wetakecalls.com 

800-278-3347

Contact: Shelly Corrough, Sales, at 800-278-3347 or shelly@wetakecalls.com

Services: Inbound, Outbound, Email, Text, Chat, IVR

Multilingual: English, Spanish

24 hours a day, 7 days a week call center services.

 


Convertec Business Solutions LLC

3846 Cedarblom St

Coeur D Alene, ID  83815, USA

www.convertecsolutions.com

Contact: Adam M. Johnson, CEO, at 888-745-4099 or ajohnson@convertecsolutions.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Convertec is a provider of professional business services, from telemarketing and inbound call center services and everything in between.


 

Corporate Call Center, LLC

1400 Union Meeting Rd

Blue Bell, PA  19422, USA

www.corporatecallcenter.com

Contact: Cynthia Minuti, Director of Marketing, at 215-283-4233 or cminuti@corporatecallcenter.com

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: English, Spanish

Inbound and outbound teleservices for customer care, member benefits, help desk, database management, enrollment, order fulfillment, direct marketing, and lead generation.

 


CRMI-Catalog Retail Marketing Int'l

76 Lakemont Rd

Newport, VT 05855, USA

www.crmi.cc

Contact: Steve Jenness, Director of NE Region Operations, at 802-334-1000 or sjenness@crmi.cc

Services: Inbound, Email, Text Chat 

Specializes in providing contact center services to catalog companies.

 

CSD Contact Centers

102 North Krohn Place

Sioux Falls, SD 57103, USA

www.contactCSD.com

Contact: Char Gooding, Senior Sales Manager, at 605-367-0663 or cgooding@contactCSD.com

Services: Inbound, Outbound, Email, Text Chat, IVR, Multilingual

Provides customized customer care solutions.

 

CTI

Jocfer Bldg (5th Fl) Commonwealth Ave

Quezon City, Philippines, 1110

www.cticrm.com

Contact: Jeffrey Benskin, VP Marketing, at 877-999-9284 x5150 or jeffrey@cticrm.com

Services: Inbound, Outbound, Email

CTI (located in the Philippines) has been in business for over five years, offering inbound, outbound, call overflow, and customer service.

 

Custom Response Teleservices

19208 Sahler St

Elkhorn, NE  68022, USA

www.crtc.cc

Contact: Roger Price, Owner, at 402-203-5530 or roger.price@crtc.cc

Services: Inbound, Outbound

Vertical Market: Insurance sales

 

Customer Direct LLC

714 Spirit 40 Park Dr

Chesterfield, MO 63005, USA

www.customerdirect.com

Contact: Charlie Noonan, VP Sales & Marketing, at 800-332-3756 x134 or cnoonan@customerdirect.com

Services: Inbound, Outbound, Email, Text chat and IVR

A US-based call center focused on building customer loyalty for our clients.

 

CustomerLink

325 S Lake Ave Ste 710

Duluth, MN 55802, USA

www.customerlinkone.com 

Contact: Martin Pettersson at 218-722-2800 or info@customerlinkone.com 

Services: Inbound, Outbound, Multilingual

Full-service outsourced call center specializing in customer service, inbound, and outbound direct sales of retail energy, telecommunications, durable medical equipment, and publications.

 

DFT Priority

40 Temple St

Fredonia, NY 14063, USA

www.dftcommunications.com

Contact: Lisa Ludemann, Call Center Manager, at 716-673-3063 or lisal@dftel.com

Services: Inbound, Outbound, Email, IVR

Provides customer service with inbound/outbound communication.

 

DialOne

PO Box 79307

Atlanta, GA 30357, USA

www.dialonecorp.com 

Contact: Billy Greene, Account Manager, at 800-493-4230 x701 or Billyg@dialonecorp.com 

Services: Inbound, Outbound

DialOne is committed to providing your business with a reliable outsourcing solution for all of your telemarketing needs.

 

Digitex Central America

Blvd.Los Próceres 18-67 - Zona 10

Guatemala City, 01010, Guatemala

www.digitexca.com

Contact: Asier Peña Zarraga, Regional CEO, at 502-22770500 or asierpz@digitexca.com

Services: Inbound, Outbound, Email, IVR

Multilingual: Spanish, English

Vertical Markets: Telecommunications, Financial, Utilities

Inbound / Outbound / BPO in Guatemala, El Salvador

 

DirecTel

6600 France Ave S Ste 620

Minneapolis, MN  55435, USA

www.calldirectel.com

Contact: Rosann Fischer, Telephone Consultant, at 952-924-2400 or rfischer@calldirectel.com.

Services: Inbound, Outbound, Email

DirecTel is a phone reception company.

 

Durham Contact Centre

199 Wentworth St E

Oshawa, ON L1H 3V6, Canada

www.durhamcontact.com

Contact: Sandra Kazmirchuk, VP, at 905-743-4625 or sandrakazmirchuk@durhamcontact.com

Services: Inbound, Email 

Multilingual: English, French

Full-service outsourced call center specializing in customer service, inbound, sales and technical support

 

e-Services Group International

Montego Bay, Jamaica

www.e-servicesgroup.com 

Contact: Mark Rovenstine at 918-335-2522 or markrovenstine@cableone.com 

Services: Inbound, Outbound, Email, Text Chat

US-owned with five Caribbean locations featuring 2,000 well-educated, English-speaking workers providing lower cost customer care with experienced management and in Eastern Time Zone.

 

EDS

5400 Legacy Dr

Plano, TX  75024, USA

www.eds.com/services/contactcenteroutsourcing/

Contact: Greg Thomas, Global Marketing Director, BPO Services, at 972-604-5000 or gthoma02@eds.com.

Services: Inbound, Outbound, Email, Text Chat, IVR

Multilingual: Supports 47 languages.

EDS Contact Center Outsourcing Services can help transform businesses by lowering the cost per contact while providing a more consistent customer experience.

 

EMS Inc

12111 Emmet St

Omaha, NE  68164, USA

www.emscrm.com

Contact: Mitch Johnson, President & CEO, at 402-496-2223 or sales@emscrm.com

Services: Inbound, Outbound, Email, Text Chat, and IVR

Multilingual: English, Spanish, French, German

 

Encore TeleSolutions Inc

18 Sophia St W

Barrie, ON L4N 1J2, Canada

www.encoretelesolutions.com 

Contact: Tammy Bones, Managing Director, at 800-363-6775 or info@encoretelesolutions.com

Services: Inbound, Outbound, Email, IVR