Outsource Call Center Listing
The call centers in this listing go by various
labels, such as Teleservice Agency, Outsource Call Center, Call Center, Contact
Center, or Business Process Outsourcer (BPO). Regardless of what they call
themselves, all provide various phone answering and call processing services.
They can customize their services to meet your needs, providing overflow
coverage, after hours support, or complete 24-7 call center services.
Also see our listing of
Telephone Answering Services.
(For
your call center to be added to this website, please
sign up
today.
1-800 We Answer
545 8th Ave Ste 401
New York, NY 10018, USA
www.efls.com
Contact: Robert Porter, president, at 212-868-1154 or rob@efls.com
Services: Inbound, Outbound, Email, Text Chat, IVR
39 year old state-of-the-art call center.
Advanced Customer Services
32500 Concord Dr Ste 333
Madison Heights, MI 48071, USA
www.acscontact.com
Contact: Mark Leidlein,
director of business development, at 248-583-8070 or
mleidlein@acscontact.com
Services: Inbound, Outbound,
Email, Text Chat, IVR
Multilingual: English, Spanish
Vertical Markets: Medical,
Consumer Goods (warranty sales and service)
Advanced Customer Services
is a full service contact center with offices in Michigan, Ohio, Tennessee,
Florida, and Washington.
Ameridial Inc
4535 Strausser St NW
North Canton, OH 44720, USA
www.ameridial.com
Contact: 800-445-7128 or
vretas@ameridial.com
Services:
Inbound, Outbound, Email, Text Chat, IVR
Ameridial Inc provides call center services and
BPO.
Anexa Teleservices LLC
7 Lakeway Centre Ct Ste 201
Austin, TX 78734, USA
www.anexatel.com
Contact: Mark Renfroe, president, at 512-633-0933 or
mark.renfroe@anexatel.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: Spanish, English
Vertical Markets: Telecommunications, Insurance, Utilities
Anexa Teleservices is an outsourced bilingual call center based in
Hermosillo, Mexico specializing in the U.S. Hispanic market.
Answer
Center America Inc
5532 N
Broadway
Chicago, IL
60640, USA
www.goacanow.com
Contact: Sales team,
at 800-270-7030 or
sales@goacanow.com
Multilingual:
English,
Spanish
AnswerCall
1901 E Allegheny Ave
Philadelphia, PA 19134, USA
http://answercall.web.officelive.com
Contact: Ethailia Mahammitte,
owner, at 215-370-4451 or
answercall@hotmail.com
Services: Inbound, Outbound,
Email, Text Chat, IVR
AnswerCall
is a 24/7 call center, specializing in customer service, answering service,
data-entry, telemarketing, sales, and infomercials.
ARO - Call Center Solutions
3100 Broadway
Kansas City, MO 64111, USA
www.callcenteroptions.com
Contact: Joe Gearon, director of sales and marketing, at 866-587-8555 or
joseph.gearon@callcenteroptions.com
Services: Inbound, Outbound, Email,
Text Chat, IVR
Multilingual: English, Spanish
Vertical Markets: Insurance, Healthcare,
Financial Services
Our business model is based on a
unique framework of a distributed workforce. Some call it virtual, others may
call it remote. We keep it simple and call it a work-at-home model.
ATS Call Centers, Inc., dba TeleRep
14 Wellham Avenue
Glen Burnie, MD 21061, USA
www.telerep.com
Contact: Joe Simpkins, sales
and business development, at 800-638-2000 or
jsimpkins@telerep.com
Services: Inbound, Email
Multilingual: English, Spanish
Vertical Markets:
Pharmaceutical, Non-profits, Government Agencies
24-hour call center specializing in customer service and pharmaceutical
research and surveys. Experienced in media response and order entry.
BITLogix Pvt Ltd
Lahore, Pakistan
www.ebitlogix.com
Contact: Josh Smith, manager
business development, at
360-244-4260
or
info@ebitlogix.com
Services: Inbound, Outbound,
Email, Text Chat
BITLogix is a provider of
offshore contact center and business process outsourcing services. Services
start at $5 an hour.
Call Experts
1591 Savannah Hwy
Charleston, SC 29407, USA
www.callexperts.com
Contact: 800-374-0911 or
info@callexperts.com
Services: Inbound, Email, Text
Chat, IVR
Multilingual: English, Spanish
Call Experts is a
complete contact center for all of your voice and text messaging needs. We offer
custom applications, SMS servers, and extensive Web reporting.
CallPoint New Europe
100 Blvd Maria Luisa
Sofia, 1202, Bulgaria
www.callpoint-group.com
Contact: Xavier Marcenac, executive director, at 00359-898-952800 or
xavier.marcenac@callpoint-group.com
Services: Inbound, Outbound, Email,
IVR
Multilingual: German, French,
English, Italian, Spanish, Russian
Vertical Markets: Travel, Leisure,
Software, Telecommunications.
500 seats in Eastern Europe (Bulgaria, Romania); multilingual customer care,
telesales, market research.
CallStreamz
530 E Hunt Hwy Ste 103-216
Queen Creek, AZ 85243, USA
www.callstreamz.com
Contact: Kevin Hulen, business development, at 480-639-5943 or
kevin@callstreamz.com
Services: Inbound, Outbound, Email, Text Chat
Providing all types of customer contact.
Callzilla, LLC
1150 NW 72nd Ave Ste 260
Miami, FL 33126, USA
www.callzilla.net
Contact:
Neal Topf, president, at 305-503-9069 or
ntopf@callzilla.net
Services:
Inbound, Outbound, Email, Text Chat, IVR
Callzilla is a Spanish only near-shore contact center solutions provider
to US and European companies.
Charlton
222 W Washington Ave Ste 200
Madison, WI 53703, USA
www.tcgcorp.net
Contact: John Dragisic,
chairman, at 608-259-8004 or
jdragisic@tcgcorp.net
Services: Inbound, Outbound
Multilingual: English, Spanish
Vertical Markets:
Telecommunications, Publishing
Providing inbound and
outbound teleservices to firms nationwide since 1987.
ChoiceConnex
Plot 61, Raheja Arcade, Sector 11, CBD Belapur
Navi Mumbai, Maharashtra, 400614,
India
www.choiceconnex.com
Contact: Sriram Iyengar, USA country head, at 727-571-3302 or
si@choiceconnex.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Vertical Markets: Finance, Travel, Satellite
We are an ISO certified international contact center providing all
teleservices to clients in the USA, UK, Australia, and New Zealand.
Connections Call Centre
101-37710 2nd Ave
Squamish, BC V0N 3G0, Canada
www.connectionscallcenter.com
Contact: Lillian (Lil) Lyle, owner, at 800-667-7588 or
connections@telus.net
Services: Inbound, Email
Offers outsourcing, order-entry, work alone programs, emergency response,
database management, virtual receptionist, and total answering service needs.
Contact Bridge Inc
Suite 213, 7161, 121st Street
Surrey, BC, Canada, V3W1G8
www.contactbridge.com
Contact: Bobby Grover, director
of business development, at 604-537-9599 or
bobbygrover@contactbridge.com
Services: Inbound, Outbound,
Email, Text Chat, IVR
Vertical Markets: Collections,
Travel, Timeshare
Contact Bridge offers
cutting edge call center and telemarketing services in BPO, increasing your
sales by delivering excellent quality, customer satisfaction, and revenue
generation.
Convertec Corporation
1111 E Sherman Ave
Coeur D Alene, ID
83814, USA
www.convertecsolutions.com
Contact: Adam M. Johnson, CEO, at 888-745-4099 or
ajohnson@convertecsolutions.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Convertec is a provider of professional business services, from telemarketing
and inbound call center services and everything in between.
Costa Rica's Call Center
11010 NW 30th St
Miami, FL 33122, USA
www.costaricascallcenter.com
Contact:
Richard Blank, CEO, at 888-271-6750 or
ceo@costaricascallcenter.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Costa Rica's Call Center is a BPO outsourcing
company offering key telemarketing services to small and medium sized
businesses.
CRMI-Catalog Retail Marketing Int'l
5824 Bee Ridge Rd
Sarasota, Florida 34233, USA
www.crmi.cc
Contact: Graham Annett at 813-545-6425 or
gannett@crmi.cc
Services:
Inbound, Email, Text Chat
Specializes in providing contact center services to catalog companies.
Customer
Direct LLC
714 Spirit 40 Park Dr
Chesterfield, MO 63005, USA
www.customerdirect.com Contact: Charlie Noonan, VP sales &
marketing, at 800-332-3756 x134 or
cnoonan@customerdirect.com
Services: Inbound, Outbound, Email,
Text Chat, IVR
A US-based call center focused on
building customer loyalty for our clients.
CustomerLink
1 E
1st St Ste 300
Duluth,
MN 55802, USA
www.customerlinkone.com
Contact:
Jane Fitzpatrick, at 800-722-2808 or
info@customerlinkone.com
Services: Inbound, Outbound
Vertical Markets:
Energy, Telecommunications, Publishing
Full-service outsourced call center specializing in customer service, inbound,
and outbound.
DFT
Priority
40 Temple St
Fredonia, NY 14063, USA
www.dftcommunications.com
Contact: Lisa Ludemann, call center
manager, at 716-673-3063 or
lisal@dftel.com
Services: Inbound, Outbound, Email,
IVR
Offering inbound an outbound call
solutions 24x7, demonstrating customer care excellence.
Direct Line Tele Response
2847 Shattuck Ave
Berkeley, CA 94705, USA
www.directlineinc.com
Contact: Greg Gottstein, communication consultant, at 888-365-2424, 510-843-3900, or
gregg@directlineinc.com
Services: Inbound
Vertical Markets: Property Management, Medical, Legal, IT Support
Inbound telemarketing, messaging, and emergency dispatch after hours,
overflow, or 24/7, with state of the art equipment (PInnacle), we help ensure
our clients never miss a call. No offshore ; all USA.
DirecTel
6600 France Ave S Ste 620
Minneapolis, MN 55435, USA
www.calldirectel.com
Contact: Rosann Fischer, telephone consultant, at 952-924-2400 or
rfischer@calldirectel.com.
Services: Inbound, Outbound, Email
DirecTel is a phone reception company.
 Etech,
Inc
1903 Berry Dr
Nacogdoches, TX 75964, USA
www.etechinc.com
Contact: Jim Iyoob, vice
president at 936-559-2258 or jim.iyoob@etechinc.com
Services: Inbound, Outbound,
Email, Text Chat
Multilingual: English, Spanish
Vertical Markets:
Telecommunications, Education, Retail, Finance
A Minority Owned Business
Enterprise (MBE) with over 2000 team members in seven centers, Etech offers a
trusted alliance focused on our customer’s priorities.
Extend Communications Inc.
49 Charlotte St
Brantford, ON, N3T 2W4, Canada
www.extendcomm.com
Contact: Scott Lyons, president, at 800-265-9975 or
info@extendcomm.com
Services:
Inbound, Email, Text Chat, IVR
With three inbound call centers in Ontario,
Extend serves clients across Canada and the U.S. with dedicated and overflow
programs.
Frantz Group
1245 Cheyenne Ave
Grafton, WI 53024, USA
www.thefrantzgroup.com
Contact: Ken Heun, senior manager Business development, at 262-204-6021 or
kdheun@thefrantzgroup.com
Services:
Inbound, Outbound, Email, Text Chat
Founded in
1993, Frantz Group is an integrated direct marketing services company
focused on serving the lead life cycle needs of high technology companies.
Gateway Communications Services, Inc.
8070 Georgia Ave
Silver Spring, MD 20910, USA
www.gatewaycsi.com
Contact: Gilbert Smith,
president, at 866-976-7625 or
info@gatewaycsi.com
Services: Inbound, Outbound,
Email, Text Chat, IVR
Vertical Markets:
Telecommunications, Internet, Cable, VoIP
Gateway
CSI provides Tier I and II advanced technical call center services.
GC Services Limited Partnership
6330 Gulfton
Houston, TX 77081, USA
www.gcserv.com
Contact: Rich Allen, at 713-777-4441 or
marketing.communications@gcserv.com
Services:
Inbound, Outbound, Email, Text Chat, IVR
GC
Services is a national outsource provider specializing in
accounts receivable management, customer service, and quality monitoring
initiatives, since 1957.
InSO International Call Center
1947 E Huntington Dr Ste B
Duarte, CA 91010, USA
www.inso.us
Contact: Suresh Dakshina, senior marketing manager, at 626-531-6080 or
suresh@inso.us
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, French, Spanish, German
InSO provides performance-based call center services. You pay only if we
perform.
InterMedi@ Marketing Solutions
204 Carter Dr
West Chester, PA 19382, USA
www.intermediamarketing.com
Contact:
Andy Thompson, director, at 610-429-5130 or
athompson@imminc.com
Services:
Inbound, Outbound
Outsource call center capabilities with over 25 years experience providing many industries with inbound customer care, outbound sales, and back office services.
Lead Source Call Center
11466 Deerfield Rd
Ste C
Cincinnati, OH 45242, USA
www.leadsourcecallcenter.com
Contact: John DiMauro, managing
partner, at 513-769-4379 or
john@leadsourcecallcenter.com
Services: Inbound, Outbound,
IVR
Multilingual: English and
Spanish
Fully
automated call center providing telesales, lead
generation, appointment scheduling, and customer service.
MarketMakers Group, Inc
687 W Lancaster Ave
Wayne, PA 19087, USA
www.marketmakers.com
Contact: Robert G. Lail, president, at 877-567-8990 or
rlail@marketmakers.com
Services: Outbound
Vertical Markets: financial, chemical, manufacturing,
MarketMakers
specializes in B2B market research, sales lead generation, and telemarketing
programs for technically complex and high-end products and services.
Maximum Communications Inc
117 Williams St
Cincinnati, OH 45215, USA
www.maximumcallcenter.com
Contact: Mark Slatter, VP operations, at 800-589-6299 or
mslatter@maximumcallcenter.com
Services: Inbound, Outbound, Email, IVR
Provides customer service functions, data/web entry, remote receptionist,
call escalation/dispatching, and appointment scheduling/confirmation.
MPI Outsourcing
116 Radio Circle
Mt. Kisco, NY 10549, USA
www.mpioutsourcing.com
Contact: Richard E Penn, CEO, at 914-239-4310 or
rpenn@mpioutsourcing.com
Services: Inbound, Outbound, Email, Text Chat, IVR
MPI provides outsourced contact center services including B-to-B and
B-to-C, inbound, outbound and business processing (BPO).
Netegrity Consultants, LLC
168 CR-6
Phoenix, NY
13135, USA
www.netegrityconsultants.com
Contact: Scott Brennan,
managing member, at 315-350-3663 or
sbrennan@netegrityconsultants.com
Services: Inbound, Outbound,
Email
Inbound technical support
call center servicing ISP customers 24/7. All calls answered by US agents.
Nurture Connect, Inc.
3434 E 7800 South #46
Salt Lake City, UT 84121, USA
www.NurtureConnect.com
Contact: Shana Duthie,
president, at 800-585-1093 or
info@nurtureconnect.com
Services: Inbound
Vertical Markets: Seniors,
Telecommunications
Inbound direct response
and high touch customer service specializing in senior focused product niches.
Highly flexible platform.
OnBrand24
100 Cummings
Center
Beverly, MA
01915, USA
www.onbrand24.com
Contact: Rhonda Rohtstein, business development, at 781-639-4109 or
info@onbrand24.com
Services:
Inbound, Outbound, Email
OnBrand24 is a full-service, 24/7 domestic call center offering inbound order
processing, customer service, outbound business-2-business, level one help desk
support, and fulfillment.
Outreach Communications
2801 Glenda
Ft Worth, TX, 76117, USA
www.outreachcom.com
Contact: B. Darrell Alsup, vice president sales, at 817-288-7272 or
dalsup@outreachcom.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Vertical Markets: Cable, Utility
150 seat Inbound/Outbound Customer care center with experience in sales,
collections, and CRM; all calls done from Ft Worth office.
enter that designs programs customized for
clients' requirements.
 Personalized Communications
205 E Center St
Duncanville, TX 75116, USA
www.per-com.com
Contact:
Stanley Gardner, president, at 214-361-6684 or
sgardner@per-com.com
Services: Inbound, Outbound
Multilingual: English, Spanish
Outsource your full operations
while maintaining ownership of your clients: 24/7 live operators,
order-taking, inbound telemarketing services, Internet operator, and Web-enabled.
PhoneScreen
3232 N Elston Ave
Chicago, IL 60618, USA
www.phonescreen.com
Contact: Karen Johnson, business development, at
773-278-1567 or
karen@researchsite.net
Services: Inbound, Outbound, Email, Text Chat,
IVR
Multilingual: English, Spanish, French-Canadian
Vertical Markets: Healthcare, Clinical Trials,
Pharmaceutical
24/7/365 live operators and
interactive voice and Web response technologies support patient recruitment,
retention, and compliance. Online reports deliver real-time data for
performance monitoring.
Professional Call Solutions Inc
11010 NW 30th St, Ste 104, SDQ 311
Miami, FL USA, 33172
www.procall.com
Contact: Al Cuccinelli, VP of sales, at 866-909-5151 or
al@procall.com
Services: Inbound, Outbound
Multilingual: English, Spanish, French
Vertical Markets: Telecommunication, Banking
Procall is US-owned and managed with nearshore call centers in the Dominican
Republic, Panama, and Nicaragua, offering services to U.S. and U.K. markets.
Quattra SCS Ltd
272 Albert St E
Sault Ste Marie, ON, P6A 2J4,
Canada
www.quattrascs.com
Contact: Michael Johns,
sales, at 705-945-0258, 906-495-1611, or info@quattrascs.com.
Services: Inbound
Provides telephone
answering services, paging, and wireless communications.
Synergy
Solutions Inc
16435 N Scottsdale
Rd Ste 130
Scottsdale, AZ
85254, USA
www.synergysolutionsinc.com
Contact: Lori Fentem,
president, at 602-296-1601 or
llfentem@callsynergy.com
Services: Inbound, Outbound,
Text Chat, IVR
Multilingual: English, Spanish,
French
Vertical Markets: Financial
Services, Healthcare/Insurance, Telecommunications
Synergy Solutions offers inbound and outbound
live agent call center solutions from seven U.S. facilities.
Taction
251 Jefferson St
Waldoboro, ME 04572, USA
www.Taction.com
Contact: Randall McKee, Sales
Manager at 207-832-0800 or
sales@taction.net
Services: Inbound, Outbound,
Email
Taction is a contact center offering professional, positive telesales and
services to your customers - whether they're individuals or businesses.
Taurus Info
Falt 201 & 202, Eldorado
Building
Hyderabad, A.P 500060, India
www.taurusinfo.com
Contact: Kevin Kelly at
408-426-5494 or
kevin@taurusinfo.com
Services: Inbound, Email, Text
Chat
Taurus Info provides BPO services, software solutions, and back office
services.
TeamHealth Medical Call Center
1431 Centerpoint Blvd Ste 110
Knoxville, TN 37932, USA
www.thmedicalcallcenter.com
Contact: Cindy Reed, executive director, at 888-203-1118 or
Cindy_Reed@teamhealth.com
Services: Inbound, Outbound, Email, IVR
Multilingual: English and Spanish
Vertical Market: Medical
THMCC is a comprehensive 24/7 call center providing healthcare information
and nurse advice in an effort to direct to the appropriate level of care in
times of need.
Tele Resources Inc
1203 London Rd
Duluth,
MN 55802, USA
www.teleresources.net
Contact: Mark Swanson, director
of business development: 888-698-8787 x114 or
mark.swanson@teleresources.net
Services: Outbound
Tele Resources is an outbound-only call center with a focus on telesales or
lead generation.
Tele-Page
3901 Jean Talon St W Ste 200
Montreal, QC H3R 2G4, Canada
www.tele-page.com
Contact: Gary Blair, vice president, at 514-342-3611 or
garyb@tele-page.com
Services: Inbound, Outbound
Multilingual: English, French
Tele-Page, Quebec's call center and paging experts since 1970.
Telecom Inc
1000 Broadway, Ste 320
Oakland, CA 94607, USA
www.telecominc.com
Contact: Jonathan Martin,
president,
at 415-243-3131 or contact@telecominc.com
Services: Inbound, Outbound, Email,
Text Chat, IVR
Multilingual: Spanish, Chinese,
Tagalog
Telecom, Inc. is a provider of
outsourced contact center solutions.
TeleMed
18 Beck St
Atlanta, GA
30318, USA
www.telemedinc.com
Contact: Steve Clover, VP sales and marketing, at 800-529-8010 or
steve@telemedinc.com
Services: Inbound
Vertical Markets: Medical
TeleMed is one of the largest nationwide medical answering service solutions.
TeleMed clients include private practices, healthcare, university, and hospital
systems in forty states.
TigerTel
Communications Inc
2800 Skymark Avenue Suite 308
Mississauga, ON, L4W 5A6,
Canada
www.tigertel.com
Contact: Mary Anne
Straw, vice president western region, 800-218-5855,
info@tigertel.com
Services: Inbound, Outbound
TigerTel, global
excellence & technical innovation through interactive communication solutions,
inbound & outbound call service center, phone answering services & CRM.
Time Communications
4444 Centerville Rd # 245
White Bear Lake, MN 55127, USA
www.TimeCommunications.biz
Contact: Trisha Stenberg, president,
at 651-229-3530 or
tstenberg@timecommunications.biz
Services: Inbound, Email, Text Chat
Time Communications has been
providing inbound call center services since 1972. We provide answering service,
customer service, survey response, and technical support.
UGL Premas Contact Centre
Blk 750, The Oasis, Chai Chee
Road, Technopark @ Chai Chee, #01-01
Singapore 469000
www.unitedpremas.com
Contact: Roopa Chainani,
business development, at
roopa.c@ugl-premas.com
Services: Inbound, Outbound,
Email, IVR
Multilingual: English,
Japanese, Korean, Mandarin, Cantonese, Malay, Indonesian, Tagalog
Vertical markets: Hospitality &
Travel, Property Developers, Financial
Twelve years of experience
in providing outsourcing services to clients in the Pacific Rim.
Ver-A-Fast Corporation
20545 Center Ridge Rd Ste 300
Rocky River, OH 44116, USA
www.verafast.com
Contact: Bob Bensman, president, at 800-327-8463 or
bbensman@verafast.com
Services: Inbound, Outbound, IVR
Vertical Markets: Newspaper, Yellow Page Directory
Thirty-three year company utilizing 100% U.S. calling staff for soft
verification, lead generation, research studies, and sales calls. Business and
residential data specialists.
Village Marketing Concepts
700 East Gate Dr
Mt Laurel, NJ
08054, USA
www.VillageMarketingConcepts.com
Contact: Tony Tomasello,
director, at 800-941-9458 or
ttomasello@village-capital.com
Services: Outbound
VMC is a creative fifty-seat call center focused on achieving the highest
customer return on investment on every program.
WRB Communications, Inc.
4200 Lafayette Center Dr Ste J
Chantilly, VA 20151, USA
www.wrbcorp.com
Contact: Denise Dixon, vice president, marketing, at 703-449-0520 or
denise.dixon@wrbcorp.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, French Canadian
Vertical Markets: Healthcare, Consumer Goods
Our 24x7 operation offers a wide range of programs: product information,
product complaint reporting, customer service (order intake, fulfillment) and
technical support.
Xturion
9420 Topanga Canyon Blvd Ste 207
Chatsworth, CA 91311, USA
www.xturion.com
Contact: Shree Ramadas,
president, at 818-305-6402 or
shree@xturion.com
Services: Inbound, Outbound,
Email, Text Chat, IVR
Vertical Markets:
Banking/Mortgage, Health/Insurance
Xturion provides quality services at competitive prices from call centers in
India ranging from boutique call center with 25 seats to large operation over
2500 seats.
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