Deadlines
and Editorial Calendar
(View
Article and Press
Release
guidelines)
|
Issue |
Tentative Feature Focus
|
Article/PR
Deadline |
Space
Deadline |
Artwork
Deadline |
Magazine
Mailed
|
Mar
2012 |
Call
Center Speech Recognition/ Verification, US
Call
Center Listing * |
- |
Feb 3 |
Feb 8 |
Feb 21 |
Apr
2012 |
CRM, Speech Analytics |
Mar 5 |
Mar 9 |
Mar 14 |
Mar 27 |
May
2012 |
Contact Center
Technology, Multilingual
Call
Center Listing * |
Apr 2 |
Apr 6 |
Apr 11 |
Apr 24 |
Jun
2012 |
Integrating Text
Chat w/ the Contact Center, Outbound
Call
Center Listing * |
Apr 30 |
May 4 |
May 9 |
May 22 |
Jul/Aug
2012 |
Contact Center
Channels,
Canadian Call Center Listing * |
Jun 18 |
Jun 22 |
Jun 27 |
Jul 12 |
Sep
2012 |
Contact Center
Workforce Management,
Offshore Call Center Listing *
|
Aug 6 |
Aug 10 |
Aug 15 |
Aug 28 |
Oct
2012 |
Healthcare Call
Centers, Telephone
Triage Call Center Listing * |
Sep 3 |
Sep 7 |
Sep 12 |
Sep 25 |
Nov
2012 |
Annual VoIP Coverage,
Complete Teleservice Call Center Listing* |
Oct 1 |
Oct 5 |
Oct 10 |
Oct 23 |
Dec
2012 |
2013 Buyer's Guide,
The Future of the Call Center Industry |
Nov 5 |
Nov 9 |
Nov 14 |
Nov 27 |
* If you are a Call Center that provides
services to other organizations, please
sign
up to be included in our Call Center Listings. This
information is also
posted online.
|
