Unified Communications
Unified communications is technology that helps people better manage all
their messages, be it voice, text, or fax.
Unified messaging will not reduce the number of messages, but will
centralize them, allowing for the same quantity of communications to be
received, reviewed, and responded to in less time. Also, unified messaging serves to better organize the information and
facilitate access. Unified messaging
is defined as the means to access and retrieve all types of messages via
one or more interfaces (such as computer, phone, etc.) regardless of how they
arrived, whether by phone, fax, or email.
UC-Based Phone System: The Potential
to Make Life Easier
Integrating UC Technologies with
Legacy Systems
Realizing the Full Benefits of Unified Communications
Unified Messaging
Advantages
of Unified Messaging
Centralize Communications with Unified
Messaging
Unified Messaging
A Holistic Approach to Unified
Messaging
Online Messaging Services
See Appointment Scheduling,
Call Scripting, IVR,
Message-Taking, Order-Entry,
Speech Technology, Voicelogging, and
Voicemail
for other specific system software information, as well as the
Software, Technology
and
Telephony sections.
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