Simon Says

"Simon Says" is an insightful series of call center cartoon written by Elaine Senecal and illustrated by Chris Lewis. These humorous depictions of life in the contact center are both funny and practical.

Open or Closed?

Keep It Positive

Don't Stress

A Smile Is Contagious

Know the Inside Story

Don't Editorialize

The Verbose Caller

Avoid Jargon

Check Your Equipment

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