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Miscellaneous
Some
call center articles do not fit in any particular category, but are valuable
and useful, nonetheless. Although these writings are classified as
"miscellaneous articles," they do provide a wide and varied glimpse
into the sundry issues surrounding teleservice companies and outsource contact
centers.
Buyers Guide: Alphabetical Listing
(most recent version)
The 809 Area Code
Scam
The
9 + 0 + Number Scam
Answering the Call for Hurricane Charley
Area Code Update
ATSI
Update - April 2006
ATSI Update: Putting the ATSI Marketing Toolkit to
Work
ATSI Update:
Federal Universal
Service Fund
Book Review: Business School Essentials for Call Center
Mgrs
A Closer Look at St. Louis
Canadian Outsourcing Call Centers Listing
(updated monthly)
Community
Involvement – Community Recognition
English to Spanish Primer
Fifty Websites That Can Help You and Your Business
Telemessaging and Teleservice Groups and
Associations
Huntsville
CSR Saves Life
The Industry in Numbers
Language
Interpretation
“Learning by Association” Benefits Everyone
New
ATA Board Members (2006-2007)
Offshore
Outsourcing Call Center Listing (updated monthly)
The
Phoenix
Prison Call Centers May
Re-Launch in Canada
The Secrets of St. Louis
September
11
The Taylor Institute for Direct Marketing
Teleservice Agency Listing
(updated monthly)
Teleservices
Glossary
Teleservice News Review (2007)
Teleservice News Review (2006)
Top Ten Entrepreneurial Errors
Travel
Rules Change Again
What
Does It Mean To Be A Bilingual Call Center
The Year in
Review (2005)
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