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Mind Your Business: Q and A with Steve Michaels

Steve Michaels, president of TAS Marketing, answers commonly asked questions posed by owners and operators of Teleservice companies and Outsourcing Call Centers.

Who Holds the Funds?

The Difference of One

Reconciling Billing Cycles

Nondisclosure Agreements

Dealing with Large Accounts

Asset Allocations

Buying Past Due Accounts

Retention Clauses

Grow Your Call Center

Why Should I Pay a Broker?

Satisfaction of Due Diligence

The High and Low Road of VoIP

Providing Disaster Relief

The Asterisk Alternative

Selling Your Receivables

Responding to Falling Call Volume

The Distressed Sale

Staffing Issues During an Acquisition

Keeping Your Business Healthy

Planning for Retirement

Retaining Staff During an Acquisition

Charging a Holiday Fee

Starting an Answering Service

Retaining Clients

The Power of Thank You!

The First Time Buyer

The Value of EBITDA

Adjusting the Sales Price

Selling a Commingled Business

Performing Due Diligence

Ensuring a Smooth Sales Process

The Percent of Revenues Method

Valuation Methods

Selling for Cash

Also, see Steve Michael's TAS Tips.


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