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These documents highlight noteworthy news items and press releases from the teleservice, telephone answering service, and outsource call center industries. Information includes vendor news, association updates, and contact center announcements.
October 2008 September 2008 July/August 2008 June 2008 May 2008 April 2008 March 2008 January/February 2008 December 2007 November 2007 October 2007 September 2007 July/August 2007 June 2007 May 2007 April 2007 March 2007 January/February 2007 December 2006 November 2006 October 2006 September 2006 July/August 2006 June 2006 May 2006 April 2006 March 2006 January/February 2006 December 2005 November 2005 October 2005 September 2005 July/August 2005 June 2005 May 2005 April 2005 March 2005 January/February 2005
October 2008
September 2008
July/August 2008
June 2008
May 2008
April 2008
March 2008
January/February 2008
December 2007
November 2007
October 2007
September 2007
July/August 2007
June 2007
May 2007
April 2007
March 2007
January/February 2007
December 2006
November 2006
October 2006
September 2006
July/August 2006
June 2006
May 2006
April 2006
March 2006
January/February 2006
December 2005
November 2005
October 2005
September 2005
July/August 2005
June 2005
May 2005
April 2005
March 2005
January/February 2005
Also see Vendor Profiles, Vendor News, and Vendor Literature for related information.
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