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Industry News

These documents highlight noteworthy news items and press releases from the teleservice, telephone answering service, and outsource call center industries.  Information includes vendor news, association updates, and contact center announcements.

October 2008

September 2008

July/August 2008

June 2008

May 2008

April 2008

March 2008

January/February 2008

 

December 2007

November 2007

October 2007

September 2007

July/August 2007

June 2007

May 2007

April 2007

March 2007

January/February 2007

 

December 2006

November 2006

October 2006

September 2006

July/August 2006

June 2006

May 2006

April 2006

March 2006

January/February 2006

 

December 2005

November 2005

October 2005

September 2005

July/August 2005

June 2005

May 2005

April 2005

March 2005

January/February 2005

Also see Vendor Profiles, Vendor News, and Vendor Literature for related information.

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