Certification
Contact
center certification is a stamp of approval from an outside source. it
indicates excellence in quality, operation, meeting technical standards, and
industry best practices for teleservice agencies and outsourcing call centers.
The
Value of Teleservice SRO Certification
ATA-SRO Accreditation: The Charlton
Group Scores First
Support Center Site Certification
Call Center Site Certification: An Interview with Chris Bell
It's
All About Credentials
A
Case for Certification
Call
Center Certification
Also
see outsourcing call center Awards.
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