Connections Magazine
2008 Teleservice News Review

January/February 2009

Here are the major headlines from ConnectionsMagazine in 2008.  See the complete coverage for the complete coverage of these and other items

January/February 2008

• Professional Teledata Announces Multisite Licensing for PInnacle

• Topics Announced for ATSI's Owner's Forum

• Alston Tascom's Hosted System Continues to Make Advances

• Amtelco to Provide Advanced Training at Conference

• Elaine McMaster Joins Startel as VP of R&D

• ATSI Recertifies Focus Comm Centers

• Startel Announces New Eastern Area Sales Manager

March 2008

• Alston Tascom and Homisco Join Forces

• Startel to Sponsor Hole-In-One Contest at TeamSNUG Golf Outing

• Szeto Releases SMS Service Option

• Telescan Adds Staff to Support Services Department

• Contemporary Web Plus Completes Call Center Software Suite

• Professional Teledata Unveils Redesigned website

• Startel to Offer Free Training at SNUG Conference

• Peter DeHaan Launches Blog

April 2008

• Startel Corporation Announces Their Acquisition by Bilrob LLC

• Amtelco Users Set Attendance Record at Conference

• TASbiller Supports CenturiSoft Billing Data

• Amtelco University Announces Technical Seminars

• Startel Corporation Teams with XLScheduler to Offer WFM

• Lori Fentem Contributes to Career Ideas for Kids

• WW-Outsourcing Welcomes Jeff Brooks as Project Manager

• Amtelco Announces Greg Strehlow as Sales Rep for Western States

May 2008

• Connections Launches Industry-Exclusive News Feed

• Startel Announces v8.0

• Telescan's Spectrum SMS Server Software

• Amtelco Training Opportunities at ATSI Convention

• Professional Teledata Releases PInnacle v2.1

• Amtelco University Opens New Training Center

• Professional Teledata Announces Record Sales of Their TBS Product

June 2008

• ATSI Announces Convention Expo Vendors

• Amtelco Releases Pro Show Appointment Reminder

• Enjoy Breakfast with Professional Teledata at ATSI Convention

• Startel Announces Organizational Changes

• Annual CAM-X Convention to Color Outside the Lines

• Mastar Telemessaging Increases Their Star Family

• Professional Teledata Celebrates Twenty-Five Years

• Amtelco Announces VoIP Board

July/August 2008

• Connections Magazine Launches Podcast Site

• Amtelco Receives U.S. Patent for Scripting Method

• Professional Teledata Makes Huge Improvement to Conversion Process

• OnviSource Unveils AutoAgent: Intelligent Agent Transaction Automation Software

• CenturiSoft and Professional Teledata Team Up to Enhance Performance

• Professional Teledata Introduces Offline Message Reader

September 2008

• Alston Tascom Releases Two-Way SMS

• OnviSource Introduces Automated Workforce Management Software

• Amtelco Releases CMI Diamond

• BrandonWayne Group Announces Several Growth Initiatives

• The Association Formerly Known as CEO

• Amtelco Announces Pat Dye as New Sales Representative for the Eastern States

October 2008

• Startel Announces New President

• Professional Teledata Announces PI-Fax2

• Telescan's Prism Switch Integrates with CenturiSoft Voicemail System

• Direct Line Grows Through Acquisition

• ATA to Celebrate Twenty-Five Years at Upcoming Convention

November 2008

• ATSI Owner's Forum to Create a World-Class Culture

• Professional Teledata Announces SMS Text Messaging Integration

• Amtelco Opens New Training and Data Facilities

• Telescan's Spectrum Messenger's User Profiles and SMS Text Messaging

• ATA's Self-Regulatory Organization Launches Auditor Certification Training

• Addressing the New Canadian Do Not Call List

• Telescan Adds More Staff to Their Support Services Department

• Metro One Expands Contact Center

December 2008

• Professional Teledata Announces Supervisor Coaching Feature

• New Startel Messenger Powered by CenturiSoft

• Amtelco Infinity XDS VoIP Board Installation

• OnviSource Introduces Explora Speech Analytics Software

• WW-Outsourcing International Adds Outbound

• Bill Curtin Inducted into the CAM-X Hall of Fame

• Startel Announces Ron Lee as Information Developer