The
ATSI
Award of Excellence program is designed as a measure of quality control at
telemessaging call centers. It measures over 400 data points for each
participating company. Those call centers achieving an overall score of
80% or greater are bestowed with the "ATSI
Award of Excellence." Over
the years, the program has been updated and enhanced to remain relevant to our
changing industry and callers' expectations.
The Award of
Excellence is a cumulative program, with many call centers earning recognition
for multiple years, which is a verification of their ongoing attention to
providing consistently high quality. This year's Award of Excellence
winners are:
Year 10 - Diamond
Michigan Message Center;
Kalamazoo, MI
Rochester Telemessaging Center;
Rochester Hills, MI
Year 9 - Sapphire
MedCom Professional
Services, Inc; Levittown, PA
Hastings Communication
Services, Inc; Austin, TX
Business Connections; Salem, OR
AnswerNet; Phoenix,
AZ
Fallon Communications; Houston,
TX
Year
8 – Ruby Award
On Call Message Centre; Ottawa, ON
A Better Answer Dallas
;
Plano, TX
Year
7 – Emerald Award
Tel-Us Call Center, Inc; Beverly Hills, CA
Combined Communications,
Inc; Bowling Green, KY
T.A.S. Communications, Inc; Madison,
WI
Pro Phone Communications,
Inc; Muskegon, MI
Year
6 – Pearl Award
Answer-All Secretarial Service, Inc;
Westminister, CO
Year
5 – Gold
Direct Line Tele Response; Berkeley,
CA
Answer Connecticut Inc. dba
ACT Teleservices; Newington, CT
Anser Services; Green Bay,
WI
AAMCOM; Redondo Beach, CA
Continental Message
Solution, Inc; Columbus, OH
Answer Midwest, Inc; Alton, IL
Omni Communications; Carrollton,
GA
Year
4 – Silver Plus
Corporate Message Services,
Inc; Savannah, GA
Answer Quick; Louisville,
TN
A Better Answer; Houston,
TX
Tab AnswerNetwork; Santa Ana,
CA
Berkshire Communicators,
Inc; Pittsfield, MA
Year
3 – Silver
Answering Service
Professionals, Inc; Valparaiso, IN
Contact
One
Call
Center
;
Tuscon, AZ
Port City Communications,
Inc; Port Huron, MI
CallNet
Call
Center
Services; Bloomington,
IN
CallStar; St. Petersburg, FL
Answer-1 Communications; Phoenix,
AZ
Extend Communications Inc; Brantford,
ON
Quality Telemessaging
Services, Inc; Anaheim, CA
Bay Area Medical Exchange,
Inc; St. Petersburg, FL
Alliance
Wireless Communications; Kingston,
ON
Dexcomm; Lafayette,
LA
Telelink Call Centre; St. John's, NL
MASCO Services, Inc; Boston, MA
Appletree Answering Service,
Inc; Westbrook, ME
A Better Answer; Hurst, TX
24-7 INTouch, Inc; Regina, SK
Personalized Communications;
Duncanville,
TX
Medfone, Inc; Wantagh,
NY
Antietam
Call
Center
;
Hagerstown, MD
Year
2 – Bronze
Telecom Answering Service; Homewood,
IL
A Superior
Call
Center
;
Conyers, GA
Communications Group; Auburn, NY
AnswerTel of Athens, Inc; Athens, AL
Bennett Answering Service; Flint, MI
All-Ways Communications; Hagerstown,
MD
Messages & More, Inc; Flagstaff,
AZ
DCAS; Tuscaloosa,
AL
Spectrum Communication
Services, Inc; Brookfield, WI
Extend Communications Inc; Cambridge,
ON
Answer
Center
;
Virginia Beach, VA
Focus Telecommunications,
Inc; Burtonsville, MD
Communications Network, Inc;
Muncie, IN
Alert Communications, Inc; Ventura,
CA
Answer Excellence; Clearwater,
FL
Statcall; Alexandria,
VA
Central Communications, Inc;
Norwalk,
CT
Concorde Communication; Los Angeles,
CA
Finger Lakes
Answering Service; Auburn, NY
Commercial Telephone
Exchange, Inc; Reno, NV
Appletree Answering Service,
Inc; Wilmington, DE
Crocker Communications, Inc;
Greenfield,
MA
Year
1
Airpage/AnswerNet Network; Billings,
MT
Holy Redeemer Medical
Messaging; Meadowbrook, PA
Network One Communications,
dba Number One Message Center; Tampa, FL
Shore Answer, LLC; Georgetown, DE
Business Service Center,
Inc; Wausau, WI
King's Telemessaging
Services; Shreveport, LA
Linton Call Centre; Dorval, QC
Appletree Answering Service;
Pensacola,
FL
The Message
Center;
San Antonio,
Executive Services; Pueblo, CO
King Communications; Saginaw,
MI
MedCom Professional
Services, Inc. dba Keystone Answering Service; Allentown, PA
Medical TeleCommunications; Englewood,
CO
Tab AnswerNetwork; Orange, CA
Ambs
Message
Center;
Jackson,
American MediConnect, Inc; Chicago,
IL
Information Communications
Group; Leawood, KS
RSVP Call
Center
Service;,
NY
Ansaphone Service, Inc; Quincy, MA
Main Line
Telecommunications; Aston, PA
Professional Answering; Charleston,
SC
A Better Answer, Inc; Bel
Air, MD
ACE
Answering Service;,
MedConnect USA
;
San Diego, CA
Santa Cruz
Answering Service; Santa Cruz, CA
Answering Advantage LLC; Memphis,
TN
Lauttamus Communications,
Inc; Weirton, WV
Med-Connection, a Division
of Tri-Hospital EMS
;
Port Huron, MI
A Better Connection, Inc; Gilbert,
AZ
Alphapage, LLC; Denver, CO
Available Communications; St. Louis,
MO
Business & Professional
Exchange, Inc; Beverly, MA
Global Response; Margate, FL
All Call Communications
Division of Extend Communications; Georgetown, ON
